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Course Information

Microsoft Dynamics 365 Fundamentals MB920 Course Outline

Within this Microsoft training course, you will learn the following modules:

Module 1: Describe the Finance and Operations Apps

  • Introduction
  • Describe Enterprise Resource Planning (ERP)
  • Describe Finance and Operations Apps Use Cases
  • Describe the Finance and Operations Apps User Interfaces
  • Exercise: Navigate the Finance and Operations Apps

Module 2: Describe Reporting and Integration Capabilities in Finance and Operations Apps

  • Introduction
  • Describe Reporting Options
  • Describe How to Use Power BI to Analyse Data
  • Describe Options for Manipulating Data from Finance and Operations Apps Within Excel
  • Describe Microsoft Office 365 Integration Capabilities
  • Exercise: Excel Integration
  • Describe Options for Integrating Finance and Operations Apps with Microsoft Power Platform
  • Explore Business Events Integration Capabilities

Module 3: Describe Dynamics 365 Finance Core Capabilities

  • Introduction
  • Describe Finance Capabilities and Features
  • Describe Organisation and Legal Entities
  • Describe Number Sequence Functionality
  • Describe Tax Capabilities
  • Describe Cost Accounting Concepts

Module 4: Describe the General Ledger in Dynamics 365 Finance

  • Introduction
  • Describe the Chart of Accounts Functionality
  • Describe Financial Dimensions and Dimension Set Concepts
  • Describe Periodic Financial Processes
  • Describe Journaling Concepts
  • Exercise: Create a Main Account

Module 5: Describe Accounts Payable and Accounts Receivable in Dynamics 365 Finance

  • Introduction
  • Describe Core Accounts Payable Components
  • Describe Vendor Payments and Settlements
  • Describe Core Accounts Receivable Components
  • Describe Credit and Collection Processes
  • Describe Revenue Recognition

Module 6: Explore Expense Management, Fixed Asset Management, and Budgeting in Dynamics 365 Finance

  • Introduction
  • Describe Cash and Bank Management Concepts
  • Describe Expense Management
  • Describe Fixed Asset Management
  • Describe Budgeting Capabilities

Module 7: Describe the General Capabilities of Dynamics 365 Supply Chain Management

  • Introduction
  • Describe Supply Chain Management Capabilities and Features
  • Describe Product Master Records, Product Variants, and Product Dimensions
  • Exercise: Create a Product
  • Describe Pricing and Discounts in Relation to Trade Agreements
  • Describe the Procure-To-Pay Process
  • Exercise: Create A Purchase Order
  • Describe the Order-To-Cash Process

Module 8: Describe Warehouse and Inventory Management Capabilities In Dynamics 365 Supply Chain Management

  • Introduction
  • Describe Costing Methods
  • Describe Item Arrival Journals and Cross-Docking
  • Describe Inventory Reservations, Picking and Packing, Replenishment, and Shipments
  • Describe Inventory Counting and Inventory On-Hand Concepts
  • Describe Quality Management Capabilities
  • Describe Use Cases for Warehouse Management Systems (WMS)
  • Describe Use Cases for Transportation Management Systems

Module 9: Describe Manufacturing Strategies in Dynamics 365 Supply Chain Management

  • Introduction
  • Describe Manufacturing Types
  • Describe Manufacturing Strategies
  • Describe the Production Elements of a Production Process
  • Describe Item Tracking and Tracing Processes
  • Describe Manufacturing Execution
  • Describe Master Planning and Planning Optimisation
  • Exercise: Create a Production Order

Module 10: Describe Dynamics 365 Commerce Capabilities

  • Introduction
  • Describe Commerce Core Capabilities
  • Describe Commerce Channels
  • Describe Channel Management Concepts
  • Describe Distributed Order Management (DOM)
  • Describe Pricing and Discounts
  • Describe Product Hierarchies and Assortments
  • Exercise: Create a Product Assortment
  • Explore Store Commerce
  • Describe E-Commerce Capabilities

Module 11: Describe Dynamics 365 Commerce Clienteling Capabilities and Dynamics 365 Fraud Protection

  • Introduction
  • Describe Loyalty Programs
  • Describe How to Create Personalised Customer Experiences by Using Clienteling
  • Describe Fraud Protection

Module 12: Describe Dynamics 365 Human Resources Core Capabilities

  • Introduction
  • Describe Use Cases of Dynamics 365 Human Resources
  • Describe Workers and Positions
  • Describe the Hire-To-Retire Process
  • Describe Compensation and Benefits Capabilities
  • Describe Leave and Absence Capabilities
  • Describe Compliance Features

Module 13: Describe Personnel Management Capabilities in Dynamics 365 Human Resources

  • Introduction
  • Describe Self-Service Capabilities
  • Describe Employee Training and Certification Features
  • Describe Performance Management Capabilities

Module 14: Identify Project Life Cycle Management Capabilities in Dynamics 365 Project Operations

  • Introduction
  • Describe Dynamics 365 Project Operations Capabilities
  • Describe Project-Based Services and Project Types
  • Describe How Project Operations Supports Different Industries
  • Describe the Project Life Cycle
  • Describe Project Sales Capabilities
  • Describe Project Purchase Orders
  • Describe Project Contract Capabilities
  • Describe Project Pricing Capabilities

Module 15: Describe the Project Planning and Execution Capabilities of Dynamics 365 Project Operations

  • Introduction
  • Describe Project Planning
  • Describe Project Scheduling and Resourcing
  • Describe Work Breakdown Structures
  • Describe Project Invoicing
  • Describe Project Cost Tracking
  • Describe Project Budget Capabilities

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Who should attend this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course?

The Microsoft Dynamics 365 Fundamental MB920 Course is designed to provide professionals with a foundational understanding of the core concepts and capabilities of Microsoft Dynamics 365 for Enterprise Resource Planning (ERP). Below are some professionals who can have benefits from this course:

  • Business Analysts
  • ERP Implementation Consultants
  • Decision-makers
  • Project Managers
  • Operations Managers
  • IT Managers
  • Technical Project Managers
  • Consultants

Prerequisites of the Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course

There are no formal prerequisites for this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course. However, a basic understanding of financial principles, business operations, and cloud computing can be advantageous.

Microsoft Dynamics 365 Fundamentals MB920 Course Overview

Microsoft Dynamics 365 is a cloud-based business applications platform that consolidates parts of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) with artificial intelligence tools and productivity applications. It involves various cloud applications for different business processes from sales to operations to accounting. It gives practical tools to the worker who needs to be more dynamic, improves client relationships, and wins more marketing. This course outfits with all the information and specialised ability necessary for individuals to turn themselves into Directors of ERP Development, ERP Application Analysts, SAP Team Leaders, Directors of SAP Business Analysis, ERP Consultants, ERP Operations Directors, ERP Trainers, and ERP Training Managers in the reputed companies.

This 1-day Microsoft Dynamics 365 Fundamentals (ERP) MB-920 course covers all the important topics required to get fully proficient with the concept of Enterprise Resource Management (ERP). During this course, delegates will learn about the general capabilities, warehouse and inventory capabilities in Dynamics 365 supply chain management, product management, warehouse management, and many more. They will also learn about the fundamentals of Dynamics 365 finance, accounts payable, and accounts receivable. Our expert trainers, who have years of experience in teaching Microsoft training courses, will teach this specialised training course.

This training will also cover the following concepts, such as:

  • Warehouse management
  • Dynamics 365 fraud protection
  • Personnel management capabilities
  • General ledger
  • Human resources etc.

After attending this Microsoft Dynamics 365 Fundamentals (ERP) MB-920 training course, delegates will be able to use features of the finance and operations applications as well as will become capable of implementing them into their organisations. They will be able to manage inventory, manufacturing, and asset properly without facing any problem. They can also become efficient of identifying project lifecycle management capabilities in Dynamics 365 project operations.

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What’s included in this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course?

  • World-Class Training Sessions from Experienced Instructors 
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Microsoft Dynamics 365 Fundamentals (ERP) MB920 FAQs

ERP stands for Enterprise Resource Planning, which integrates gathering and organising business data through software and technology.
There are no formal prerequisites to attend this course.
This course is designed for Various IT professional Roles.
Dynamics 365 Supply Chain Management engages workers and associations to acquire an ability to obtain together with the perspective of warehouse, inventory, manufacturing, logistics, and services with predictive analytics that transforms information into insights to support better essential decisions.
Yes, this training course is accredited by Microsoft.
This course is 2 days.
Microsoft Dynamics 365 Fundamentals (ERP)-MB-920 training course helps in building careers as Directors of ERP Development, ERP Application Analysts, SAP Team Leaders, Directors of SAP Business Analysis, ERP Consultants, ERP Operations Directors, ERP Trainers, and ERP Training Managers and many more reputed jobs.
The price for Microsoft Dynamics 365 Fundamentals (ERP) MB920 certification in the United Kingdom starts from £795
The Knowledge Academy is the Leading global training provider for Microsoft Dynamics 365 Fundamentals (ERP) MB920.

Why choose us

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Trusted & Approved

Microsoft Dynamics 365 Training

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Microsoft Dynamics 365 - Fundamentals Certification

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