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Within this Microsoft training course, you will learn the following modules.
Module 1: Plan your Tenant in Microsoft 365
Module 2: Plan your On-Premises Infrastructure for Microsoft 365
Module 3: Plan your Identity and Authentication Solution for Microsoft 365
Module 4: Plan your Supporting Infrastructure for Microsoft 365
Module 5: Plan Hybrid Requirements for your Microsoft 365 Deployment
Module 6: Plan your Migration to Microsoft 365
Module 7: Configure your Microsoft 365 experience
Module 8: Manage User Accounts and Licenses in Microsoft 365
Module 9: Manage Groups in Microsoft 365
Module 10: Add a Custom Domain in Microsoft 365
Module 11: Configure Client Connectivity to Microsoft 365
Module 12: Configure Administrative Roles in Microsoft 365
Module 13: Manage Tenant Health and Services in Microsoft 365
Module 14: Deploy Microsoft 365 Apps for enterprise
Module 15: Analyse your Microsoft 365 Workplace Data Using Microsoft Viva Insights
Module 16: Explore Exchange Online as a Microsoft 365 Enterprise Administrator
Module 17: Explore SharePoint Online as a Microsoft 365 Enterprise Administrator
Module 18: Explore Microsoft Teams as a Microsoft 365 Enterprise Administrator
Module 19: Explore Microsoft Power Platform as a Microsoft 365 Enterprise Administrator
Module 20: Create Apps as a Microsoft 365 Enterprise Administrator with Power Apps
Module 21: Create flows as a Microsoft 365 Enterprise Administrator with Power Automate
Module 22: Create reports and dashboards as a Microsoft 365 Enterprise Administrator with Power BI
Module 23: Create chatbots as a Microsoft 365 Enterprise Administrator with Power Virtual Agents
Module 24: Explore Identity Synchronisation
Module 25: Prepare for Identity Synchronisation to Microsoft 365
Module 26: Implement Directory Synchronisation Tools
Module 27: Manage Synchronized Identities
Module 28: Manage Secure User Access in Microsoft 365
Module 29: Implement applications in Azure AD
Module 30: Configure Azure AD Application Proxy
Module 31: Explore Solutions for External Access
The Microsoft 365 Identity and Services Course is designed to provide IT professionals with a comprehensive understanding of managing identity and services in the Microsoft 365 environment. This course will benefit the following professionals:
To attend the Microsoft 365 Identity and Services MS100 Course delegates must have:
This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 tenant and service management, Microsoft 365 management, and Microsoft 365 identity management. In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. With your Microsoft 365 tenant now firmly in place, you will examine the key components of Microsoft 365 management. This begins with an overview of Microsoft 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, Microsoft Power Platform, and device management. You will then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity.
Finally, you will examine how to manage user-driven client installations of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus) deployments. You will wrap up this section by learning how to configure Office Telemetry and Workplace Analytics. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.
Why choose us
Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.
Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.
This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.
All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience
Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!
This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.
Our courses can be adapted to meet your individual project or business requirements regardless of scope.
Cut unnecessary costs and focus your entire budget on what really matters, the training.
This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.
Keep track of your employees’ progression and performance in your own workspace.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
The Knowledge Academy are a Microsoft Silver Partner and are therefore fully accredited.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
We may not have any package deals available including this course. If you enquire or give us a call on 01344203999 and speak to our training experts, we should be able to help you with your requirements.