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Course Information

Microsoft 365 Fundamentals MS900 Course Outline

Module 1: Describe Cloud Computing

  • Introduction to Microsoft Azure Fundamentals
  • Introduction to Cloud Computing
  • What Is Cloud Computing
  • Shared Responsibility Model
  • Define Cloud Models
  • Describe the Consumption-Based Model

Module 2: Describe the Benefits of Using Cloud Services

  • Introduction
  • Benefits of High Availability and Scalability in the Cloud
  • Benefits of Reliability and Predictability in the Cloud
  • Benefits of Security and Governance in the Cloud
  • Benefits of Manageability in the Cloud

Module 3: Describe Cloud Service Types

  • Introduction
  • Describe Infrastructure as a Service
  • Describe Platform as a Service
  • Describe Software as a Service

Module 4: What Is Microsoft 365?

  • Introduction
  • Describe the Differences Between Office 365 and Microsoft 365
  • Describe Windows 365
  • Microsoft 365 Empowers Workers in This Hybrid World of Work
  • Explore Microsoft 365 Tenant

Module 5: Describe Productivity Solutions of Microsoft 365

  • Introduction
  • Describe the Productivity Capabilities and Benefits of Microsoft 365
  • Describe Microsoft 365 Apps
  • Describe Work Management Tools in Microsoft 365
  • Describe Additional Microsoft 365 Productivity Apps

Module 6: Describe Collaboration Solutions of Microsoft 365

  • Introduction
  • Describe the Collaboration Capabilities and Benefits of Microsoft 365
  • How Microsoft Teams Promotes Collaboration and Enhances Teamwork
  • Describe the Microsoft Viva Apps
  • Describe How Yammer Helps Communities Connect and Grow

Module 7: Endpoint Modernisation, Management Concepts, and Deployment Options in Microsoft 365

  • Introduction
  • Describe the Endpoint Management Capabilities of Microsoft 365
  • Compare the Differences of Windows 365 and Azure Virtual Desktop
  • Deployment and Release Models for Windows-as-a-Service (WaaS)
  • Identify Deployment Methods and Update Channels for Microsoft 365 Apps

Module 8: Describe Analytics Capabilities of Microsoft 365

  • Introduction
  • Capabilities of Viva Insights
  • Capabilities of the Microsoft 365 Admin Center and Microsoft 365 User Portal
  • Reports Available in the Microsoft 365 Admin Center and Others

Module 9: Describe the Function and Identity Types of Microsoft Entra ID

  • Introduction
  • Describe Microsoft Entra ID
  • Describe Types of Identities
  • Describe Hybrid Identity
  • Describe External Identities

Module 10: Describe Access Management Capabilities of Microsoft Entra ID

  • Introduction
  • Describe Conditional Access
  • Describe Microsoft Entra Roles and Role-Based Access Control (RBAC)

Module 11: Describe Threat Protection with Microsoft 365 Defender

  • Introduction
  • Describe Microsoft 365 Defender Services
  • Describe Microsoft Defender for Office 365
  • Describe Microsoft Defender for Endpoint
  • Describe Microsoft Defender for Cloud Apps
  • Describe Microsoft Defender for Identity
  • Describe Microsoft Defender Vulnerability Management
  • Describe Microsoft Defender Threat Intelligence
  • Describe the Microsoft 365 Defender Portal

Module 12: Describe Security Capabilities of Microsoft Sentinel

  • Introduction
  • Define the Concepts of SIEM and SOAR
  • Threat Detection and Mitigation Capabilities in Microsoft Sentinel
  • Describe Microsoft Security Copilot

Module 13: Compliance Management Capabilities in Microsoft Purview

  • Introduction
  • Describe the Microsoft Purview Compliance Portal
  • Describe Compliance Manager
  • Describe Use and Benefits of Compliance Score

Module 14: Microsoft’s Service Trust Portal and Privacy Capabilities

  • Introduction
  • Describe the Offerings of the Service Trust Portal
  • Describe Microsoft's Privacy Principles
  • Describe Microsoft Priva

Module 15: Describe Microsoft 365 Pricing, Licensing, and Billing Options

  • Introduction
  • Explore Pricing Models for Microsoft Cloud Services
  • Explore the Billing and Bill Management Options
  • Explore the Available Licensing and Management Options

Module 16: Describe Support Offerings for Microsoft 365 Services

  • Introduction
  • Explore Support Options for Microsoft 365 Services
  • Explain Service Level Agreement (SLAs) Concepts
  • Identify How to Track the Service Health Status
  • Explore How Organisations Can Share Feedback on Microsoft 365 Services

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Who should attend this Microsoft 365 Fundamentals MS900 Training Course?

The Microsoft 365 Fundamentals MS900 Course is designed for individuals who want to gain a foundational understanding of Microsoft 365, a suite of cloud-based productivity and collaboration tools. A variety of professionals can benefit from this course, such as:

  • Business Users
  • Office Workers
  • Administrative Staff
  • Technical Consultants
  • Technical Support Staff
  • Business Owners
  • Technical Recruiters

Prerequisites of the Microsoft 365 Fundamentals MS900 Training Course

Participants should have general knowledge of networking, computing, and cloud concepts.

Microsoft 365 Fundamentals MS900 Course Overview

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365. You will then perform an in-depth review of Microsoft 365, including a comparison of Microsoft on-premises services versus Microsoft 365 cloud services, a review of enterprise mobility in Microsoft 365, and an analysis of how Microsoft 365 services provide collaboration. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

What will you gain from taking this Microsoft training course?

  • Differentiate between the various cloud service models.
  • Identify the key differences between Microsoft 365 subscriptions.
  • Plan for migration to Microsoft 365 services.
  • Identify key differences between Microsoft on-premises services and Microsoft 365 cloud services.
  • Identify how Microsoft 365 services support teamwork.
  • Describe identities, including cloud, on-premises, and hybrid identity.
  • Describe cloud device management and protection, including the use of Intune.
  • Describe data protection, including the use of Azure Information Protection.
  • Describe compliance in general and the compliance features in Microsoft 365.
  • Describe Microsoft 365 subscriptions, licenses, billing, and support.

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What’s included in this Microsoft 365 Fundamentals MS900 Training Course?

  • World-Class Training Sessions from Experienced Instructors          
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Microsoft 365 Fundamentals MS900 FAQs

Please arrive at the venue at 8:45am.
General IT knowledge or any general experience working in an IT environment General (sales level) experience on corresponding Microsoft on-premises products, such as Exchange Server, SharePoint, Office Professional, AD RMS and others Experience addressing business/legal/security requirements for IT
T Professionals who aspire to deploy and manage cloud services in their organization, or who are simply looking to acquire foundational knowledge on cloud fundamentals. This includes the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model specifically, with a general focus on Microsoft 365 cloud service offerings.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for Microsoft 365 Fundamentals MS900 certification in the United Kingdom starts from £795
The Knowledge Academy is the Leading global training provider for Microsoft 365 Fundamentals MS900.

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

The Knowledge Academy are a Microsoft Silver Partner and are therefore fully accredited.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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