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ISO 17025 Training

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 17025 Foundation Training Course Outline

This course covers the following topics:

Module 1: Introduction to ISO 17025

  • ISO 17025

Module 2: Requirements of ISO 17025

  • Overview

Module 3: ISO 19011 Relationship to ISO 17025

  • ISO 19011
  • ISO 17025

Module 4: Scope

  • Overview

Module 5: Normative References

  • Introduction to Normative References

Module 6: Terms and Definitions

  • Overview

Module 7: General Requirements

  • Overview
  • Impartiality
  • Confidentiality

 Module 8: Structural Requirements

  • Overview of Structural Requirements 

Module 9: Resource Requirements

  • Introduction
  • General
  • Personnel
  • Facilities and Environmental Conditions
  • Equipment
  • Metrological Traceability
  • Externally Provided Products and Services

Module 10: Process Requirements

  • Introduction to Process Requirements
  • Review - Requests, Tenders, and Contracts
  • Selection, Verification, and Validation of Methods
  • Sampling
  • Handling Test or Calibration Items
  • Technical Records
  • Evaluation of Measurement Uncertainty
  • Ensure Results Validity
  • Reporting of Results
  • Complaints
  • Nonconforming Work
  • Control of Data and Information Management

Module 11: Management System Requirements

  • Options
    • Option A
    • Option B
  • General

Module 12: Management System Documentation

  • Overview
  • Document Categories

Module 13: Control Management System Documents

  • Overview
  • Primary Document Control Requirements in the ISO 17025 Standard

Module 14: Control of Records

  • Overview

Module 15: Address Risks and Opportunities

  • Overview of Address Risks and Opportunities

Module 16: Improvement

  • Overview of Improvement

Module 17: Corrective Actions

  •  Steps to Take Corrective Actions

Module 18: Internal Audit and Management Reviews

  • Internal Audit
  • Management Reviews

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Who should attend this ISO 17025 Foundation Course?

The ISO 17025 Foundation Course is designed to provide participants with a foundational understanding of the ISO 17025 standard, which specifies the general requirements for the competence of testing and calibration laboratories. It can benefit a wide range of professionals, including:

  • Laboratory Technicians
  • Quality Assurance Professionals
  • Laboratory Managers and Supervisors
  • Quality Control Specialists
  • Regulatory Compliance Officers
  • Auditors
  • Training and Development Specialists

Prerequisites of the ISO 17025 Foundation Course

There are no formal prerequisites for this ISO 17025 Foundation Course.

ISO 17025 Foundation Training Course Overview

ISO 17025 is a quality standard for testing and calibration laboratories. Any organisation that performs testing and sampling and requires reliable results can benefit from ISO 17025.

This ISO 17025 Foundation Training is designed to provide knowledge of the standard’s general requirements for the competence of testing and calibration laboratories. Delegates will learn about impartiality, confidentiality, and facilities and environmental conditions. They will become familiarised with standards for equipment, metrological traceability, and sampling.

They will learn how to review requests, tenders, and contracts and gain knowledge of how to handle test or calibration items and evaluate measurement uncertainty. The controlling of management system documents and records will also be covered.

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What’s included in this ISO 17025 Foundation Course?

  • World-Class Training Sessions from Experienced Instructors 
  • ISO 17025 Foundation Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

ISO 17025 Lead Auditor Exam

ISO 17025 Lead Auditor Training Course Outline

Module 1: Introduction to ISO 17025

Module 2: Requirements of ISO 17025

Module 3: The Relationship between ISO 19011 and ISO 17025

Module 4: Scope

Module 5: Normative References

Module 6: Terms and Definitions

Module 7: General Requirements

  • Impartiality
  • Confidentiality

Module 8: Structural Requirements

Module 9: Resource Requirements

  • General
  • Personnel
  • Facilities and environmental conditions
  • Equipment
  • Metrological traceability
  • Externally provided products and services

Module 10: Process Requirements

  • Review - requests, tenders, and contracts
  • Selection, verification, and validation of methods
  • Sampling
  • Handling test or calibration items
  • Technical records
  • Evaluation of measurement uncertainty
  • Ensuring result validity
  • Reporting of results
  • Complaints
  • Nonconforming work
  • Control of data and information management

Module 11: Management System Requirements

  • Options
  • General
  • Option A
  • Option B

Module 12: Management System Documentation

Module 13: Control Management System Documents

Module 14: Control of Records

Module 15: Address Risks and Opportunities

Module 16: Improvement

Module 17: Corrective Actions

Module 18: Management Reviews

Module 19: Terminology – ISO 9000, VIM etc.

Module 20: Fundamental Audit Concepts and Principles

Module 21: Auditing Requirements and Assessment: ISO 17011:2004, ISO 19011:2011

Module 22: Recognition and Oversight of ILAC, IAAC, APLAC

Module 23: Test Reports, AB Symbols, Equipment Stickers, Certificates

Module 24: Clauses 4, 5, and 6 Review

  • Case studies on clauses 4, 5 and 6

Module 25: Clauses 7 and 8 Review

  • Case studies on clauses 7 and 8

Module 26: Guidelines for Auditing: ISO 19011

Module 27: GUM (Uncertainty), PT/ILC, Traceability

Module 28: Opening and Closing Meeting Activities

Module 29: Auditing Technical Methods

Module 30: Reporting Audit Results

Module 31: Audit Checklists and Audit Reports

Module 32: Review of Standards and Internal Auditing Issues

Module 33: Introduction to Lab Management System (LMS)

  • Standards and regulatory frameworks
  • Laboratory management systems
  • Laboratories and accreditation fundamental principles
  • Testing and calibration concepts
  • Implementation of LMS
  • Understanding the organisation
  • Analysing existing systems

Module 34: Planning LMS Implementation

  • Leadership and LMS project approval
  • Scope of LMS
  • Laboratory policies
  • Organisational structure
  • Document management process

Module 35: Implementing an LMS

  • Design of controls
  • Drafting of specific policies and procedures
  • Communication planning
  • Training and awareness planning
  • Resource management
  • Customer management
  • Operations management

Module 36: LMS Monitoring, Measurement, and Continuous Improvement

  • Monitoring, analysis, and evaluation
  • Treating problems and nonconformities
  • Continual improvement
  • Accreditation preparation
  • Implementers evaluation

Module 37: Planning an ISO 17025 Audit

  • Audit approach
  • Preparing the ISO 17025 Audit
  • Conducting an opening meeting

Module 38: Conducting the ISO 17025 Audit

  • Communication during audit
  • Audit procedures
    • Observation
    • Document review
    • Interview
    • Sampling techniques
    • Technical verification
    • Corroboration and evaluation
  • Audit test plans
  • Formulation of audit findings
  • Documenting nonconformities

Module 39: Concluding and Follow-Up of ISO 17025 Audits

  • Audit documentation
  • Quality review
  • Closing meeting
  • Evaluation of corrective action plans
  • ISO 17025 surveillance audits
  • ISO 17025 internal audit management program

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Who should attend this ISO 17025 Lead Auditor Course?

The ISO 17025 Lead Auditor Course is a program designed to provide professionals with the knowledge to lead and conduct audits of testing and calibration laboratories in accordance with the ISO 17025 standards. This course can be beneficial to a wide range of professionals, including:

  • Lead Auditors
  • Quality Managers
  • Laboratory Managers
  • Quality Assurance Officers
  • Technical Experts
  • Auditors
  • Process Improvement Professionals
  • Consultants

Prerequisites of the ISO 17025 Lead Auditor Course

There are no formal prerequisites for this ISO 17025 Lead Auditor Course.

ISO 17025 Lead Auditor Training Course Overview

This 5-day ISO 17025 Lead Auditor course aims to build on the knowledge ascertained in the ISO 17025 Internal Auditor training course. It enables the delegates to develop the required expertise for auditing a Laboratory Management System (LMS) and for managing a team of auditors.

During this training, the delegates will gain knowledge and skills to plan and perform internal and external audits. In addition, delegates will learn how to evaluate corrective action plans. Post completion of this 5-day intensive training, delegates will develop the skills and competencies to conduct an audit efficiently.

This ISO 17025 Lead Auditor is the third of four courses that will enable delegates to obtain the full ISO 17025 certification. Prior to this course, delegates can complete the ISO 17025 Foundation course and the ISO Internal Auditor training course. The final course within this series is the ISO 17025 Lead Implementer training.

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What’s included in this ISO 17025 Lead Auditor Course?

  • ISO 17025 Lead Auditor Examination
  • World-Class Training Sessions from Experienced Instructors 
  • ISO 17025 Lead Auditor Certificate
  • Digital Delegate Pack

Show moredown

ISO 17025 Lead Auditor Exam Information

To achieve the ISO 17025 Lead Auditor, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice  
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ISO 17025 Lead Implementer Exam

ISO 17025 Lead Implementer Training Course Outline

Module 1: Introduction to ISO 17025

  • ISO 17025

Module 2: Requirements of ISO 17025

  • Overview

Module 3: ISO 19011 Relationship to ISO 17025

  • ISO 19011
  • ISO 17025

Module 4: Scope

  • Overview

Module 5: Normative References

  • Introduction to Normative References

Module 6: Terms and Definitions

  • Overview

Module 7: General Requirements

  • Overview
  • Impartiality
  • Confidentiality

 Module 8: Structural Requirements

  • Overview of Structural Requirements 

Module 9: Resource Requirements

  • Introduction
  • General
  • Personnel
  • Facilities and Environmental Conditions
  • Equipment
  • Metrological Traceability
  • Externally Provided Products and Services

Module 10: Process Requirements

  • Introduction to Process Requirements
  • Review - Requests, Tenders, and Contracts
  • Selection, Verification, and Validation of Methods
  • Sampling
  • Handling Test or Calibration Items
  • Technical Records
  • Evaluation of Measurement Uncertainty
  • Ensure Results Validity
  • Reporting of Results
  • Complaints
  • Nonconforming Work
  • Control of Data and Information Management

Module 11: Management System Requirements

  • Options
    • Option A
    • Option B
  • General

Module 12: Management System Documentation

  • Overview
  • Document Categories

Module 13: Control Management System Documents

  • Overview
  • Primary Document Control Requirements in the ISO 17025 Standard

Module 14: Control of Records

  • Overview

Module 15: Address Risks and Opportunities

  • Overview of Address Risks and Opportunities

Module 16: Improvement

  • Overview of Improvement

Module 17: Corrective Actions

  •  Steps to Take Corrective Actions

Module 18: Internal Audit and Management Reviews

  • Internal Audit
  • Management Reviews

Module 19: Terminology – ISO 9000, VIM etc.

  • ISO 9000 Terminology in English
    • What is ISO 9000?
    • Common ISO Definitions

Module 20: Fundamental Audit Concepts and Principles

  • Overview

Module 21: Auditing Requirements and Assessment: ISO 17011:2017, ISO 19011:2018

  • Auditing: ISO 17011:2017
  • Auditing: ISO 19011:2018

Module 22: Recognition and Oversight of ILAC, IAAC, APAC etc.

  • Description of ILAC
  • ILAC’s Global Role
  • Abbreviations
  • ILAC Documents
  • ILAC P10 Traceability Policy

Module 23: Test Reports, AB Symbols, Equipment Stickers, and Certificates

  • AB Symbols
  • Certificates
    • Certificate Naming Convention

Module 24: Clauses 4, 5, and 6 Review

  • Clause 4: General Requirements
  • Clause 5: Structural Requirements
  • Clause 6: Resource Requirements

Module 25: Clauses 7 and 8 Review

  • Clause 7: Process Requirements
  • Clause 8: Option

Module 26: Guidelines for Auditing: ISO 19011

  • ISO 19011 Auditing Guidelines
    • What is ISO 19011?
    • Standard Facts of ISO 19011
    • Who ISO 19011:2018 should be Used?
    • What does ISO 19011:2018 Accomplish?

Module 27: GUM (Uncertainty), PT/ILC, and Traceability

  • GUM (Uncertainty)
  • PT/ILC
  • Traceability

 Module 28: Opening and Closing Meeting Activities

  • Opening Meeting
    • What Happens in an Opening Meeting?
  • Closing Meeting
    • What Happens in a Closing Meeting?

Module 29: ISO 19011 Relationship to ISO 17025

  • ISO 19011
  • ISO 17025

Module 30: Auditing Technical Methods

  • Overview

Module 31: Reporting Audit Results

  • Internal Audit Report 

Module 32: Audit Checklists

  • ISO 17025:2017 Audit Checklist for Laboratory Accreditation System Requirements
  • Content of ISO/IEC 17025:2017 Audit Checklists

Module 33: Review of Standards and Internal Auditing Issues

  • Review of Standards
  • Internal Auditing Issues

Module 34: Introduction to Lab Management System (LMS)

  • Standard and Regulatory Framework
  • Laboratory Management System
  • Laboratories and Accreditation Principles
  • Testing and Calibration Concepts
  • Identifying the Objective and Scope
  • Understanding Organisation
  • Analysing Existing System

Module 35: Planning LMS Implementation

  • Leadership and LMS Project Approval
  • Laboratory Policies
  • Document Management Process

Module 36: Implementing LMS

  • Design of Controls
  • Drafting of Specific Policies and Procedures
  • Communication Planning
  • Training and Awareness Planning
  • Resource Management
  • Customer Management
  • Operations Management

Module 37: Monitoring, Measurement, and Continuous Improvement

  • Monitoring, Analysis, and Evaluation
  • Treating Problems and Nonconformities
  • Continual Improvement
  • Accreditation Preparation
  • Implementers Evaluation

Show moredown

Who should attend this ISO 17025 Lead Implementer Course?

The ISO 17025 Lead Implementer Course is designed to equip professionals with the knowledge and skills required to lead the implementation of a laboratory Quality Management System based on the ISO 17025 standard. This course can be beneficial to a wide range of professionals, including:

  • Laboratory Directors and Managers
  • Quality Managers
  • Technical Managers
  • Quality Assurance Officers
  • Procurement Managers
  • Compliance Officers
  • Internal Auditors
  • Consultants

Prerequisites of the ISO 17025 Lead Implementer Course

There are no formal prerequisites for this ISO 17025 Lead Implementer Course.

ISO 17025 Lead Implementer Training Course Overview

This ISO 17025 Lead Implementer training equip delegates to develop the required expertise for creating, implementing, maintaining, and managing a Lab management system(LMS). Delegates will become familiarised with resource, customer, and operations management.

During this 3-day comprehensive training, delegates will gain a thorough knowledge of Lab management systems best practices, allowing to improve the overall performance and customer satisfaction. In addition, delegates will understand the implementation of ISO 17025 for lab management. Post completion of this course, delegates will be able to lead a team of ISO 17025 implementers.

The Knowledge Academy provides a range of ISO 17025 courses, that are part of a four-stage training process. The first course is ISO 17025 Foundation, which should be completed before delegates attend any of the more advanced ISO 17025 courses. Following our ISO 17025 course, delegates who wish to progress further should enrol onto ISO 17025 Internal Auditor, then ISO 17025 Lead Auditor and ISO 17025 Lead Implementer. The Auditor and Implementer courses enable delegates to become proficient in the auditing and implementation of Laboratory management system (LMS).

Show moredown

What’s included in this ISO 17025 Lead Implementer Course?

  • ISO 17025 Lead Implementer Examination
  • World-Class Training Sessions from Experienced Instructors 
  • ISO 17025 Lead Implementer Certificate
  • Digital Delegate Pack

Show moredown

ISO 17025 Lead Implementer Exam Information

To achieve the ISO 17025 Lead Implementer, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice  
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

Show moredown

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

ISO 17025 Internal Auditor Exam

ISO 17025 Internal Auditor​ Training Course Outline

Module 1: Introduction to ISO 17025

  • ISO 17025

Module 2: Requirements of ISO 17025

  • Overview

Module 3: ISO 19011 Relationship to ISO 17025

  • ISO 19011
  • ISO 17025

Module 4: Scope

  • Overview

Module 5: Normative References

  • Introduction to Normative References

Module 6: Terms and Definitions

  • Overview

Module 7: General Requirements

  • Overview
  • Impartiality
  • Confidentiality

 Module 8: Structural Requirements

  • Overview of Structural Requirements 

Module 9: Resource Requirements

  • Introduction
  • General
  • Personnel
  • Facilities and Environmental Conditions
  • Equipment
  • Metrological Traceability
  • Externally Provided Products and Services

Module 10: Process Requirements

  • Introduction to Process Requirements
  • Review - Requests, Tenders, and Contracts
  • Selection, Verification, and Validation of Methods
  • Sampling
  • Handling Test or Calibration Items
  • Technical Records
  • Evaluation of Measurement Uncertainty
  • Ensure Results Validity
  • Reporting of Results
  • Complaints
  • Nonconforming Work
  • Control of Data and Information Management

Module 11: Management System Requirements

  • Options
    • Option A
    • Option B
  • General

Module 12: Management System Documentation

  • Overview
  • Document Categories

Module 13: Control Management System Documents

  • Overview
  • Primary Document Control Requirements in the ISO 17025 Standard

Module 14: Control of Records

  • Overview

Module 15: Address Risks and Opportunities

  • Overview of Address Risks and Opportunities

Module 16: Improvement

  • Overview of Improvement

Module 17: Corrective Actions

  •  Steps to Take Corrective Actions

Module 18: Internal Audit and Management Reviews

  • Internal Audit
  • Management Reviews

Module 19: Terminology – ISO 9000, VIM etc.

  • ISO 9000 Terminology in English
    • What is ISO 9000?
    • Common ISO Definitions

Module 20: Fundamental Audit Concepts and Principles

  • Overview

Module 21: Auditing Requirements and Assessment: ISO 17011:2017, ISO 19011:2018

  • Auditing: ISO 17011:2017
  • Auditing: ISO 19011:2018

Module 22: Recognition and Oversight of ILAC, IAAC, APAC etc.

  • Description of ILAC
  • ILAC’s Global Role
  • Abbreviations
  • ILAC Documents
  • ILAC P10 Traceability Policy

Module 23: Test Reports, AB Symbols, Equipment Stickers, and Certificates

  • AB Symbols
  • Certificates
    • Certificate Naming Convention

Module 24: Clauses 4, 5, and 6 Review

  • Clause 4: General Requirements
  • Clause 5: Structural Requirements
  • Clause 6: Resource Requirements

Module 25: Clauses 7 and 8 Review

  • Clause 7: Process Requirements
  • Clause 8: Option

Module 26: Guidelines for Auditing: ISO 19011

  • ISO 19011 Auditing Guidelines
    • What is ISO 19011?
    • Standard Facts of ISO 19011
    • Who ISO 19011:2018 should be Used?
    • What does ISO 19011:2018 Accomplish?

Module 27: GUM (Uncertainty), PT/ILC, and Traceability

  • GUM (Uncertainty)
  • PT/ILC
  • Traceability

 Module 28: Opening and Closing Meeting Activities

  • Opening Meeting
    • What Happens in an Opening Meeting?
  • Closing Meeting
    • What Happens in a Closing Meeting?

Module 29: ISO 19011 Relationship to ISO 17025

  • ISO 19011
  • ISO 17025

Module 30: Auditing Technical Methods

  • Overview

Module 31: Reporting Audit Results

  • Internal Audit Report 

Module 32: Audit Checklists

  • ISO 17025:2017 Audit Checklist for Laboratory Accreditation System Requirements
  • Content of ISO/IEC 17025:2017 Audit Checklists

Module 33: Review of Standards and Internal Auditing Issues

  • Review of Standards
  • Internal Auditing Issues

Show moredown

Who should attend this ISO 17025 Internal Auditor Course?

The ISO 17025 Internal Auditor Course is designed to provide participants with a foundational understanding of the ISO 17025 standard, which is used to audit testing and calibration laboratories. It can benefit a wide range of professionals, including:

  • Laboratory Managers
  • Quality Managers
  • Laboratory Accreditation Specialists
  • Quality Control Specialists
  • Regulatory Compliance Officers
  • Internal Auditors
  • Consultants

Prerequisites of the ISO 17025 Internal Auditor Course

To attend this training course, participants must have a foundational understanding of ISO 17025. For this knowledge, we suggest completing our ISO 17025 Foundation Course.

ISO 17025 Internal Auditor Training Course Overview

ISO 17025 is suitable for organisations that implement sampling, testing, or calibration and want reliable results. It includes all types of laboratories, owned and operated by government, organisation, or industry. It allows laboratories to establish that they operate proficiently and produce valid results. It enables cooperation between laboratories and other associations by generating broader acceptance of results between countries.

This ISO 17025 Internal Auditor course will provide the delegates with an in-depth understanding of ISO 17025. Delegates will be familiarised with the auditing requirements and assessment of ISO 17011 and ISO 19011. Delegates will be equipped with the knowledge of oversight of ILAC, IAAC, and APLAC. Delegates will learn the various clauses in ISO 17025 requirements and guidelines for auditing. By the end of this course, delegates will clearly understand the technical issues relating to an audit.

Show moredown

What’s included in this ISO 17025 Internal Auditor Course?

  • ISO 17025 Internal Auditor Examination
  • World-Class Training Sessions from Experienced Instructors 
  • ISO 17025 Internal Auditor Certificate
  • Digital Delegate Pack

Show moredown

ISO 17025 Internal Auditor Exam Information

To achieve the ISO 17025 Internal Auditor, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice  
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

Show moredown

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344203999 or Enquire.

ISO 17025 Training FAQs

This depends on the training course you choose. ISO 17025 Foundation is 1 day, while the Auditor and Implementer courses run between 2 and 5 days.
We offer ISO 17025 training courses in locations all over the UK, as well as abroad. We make it easy to find a training venue near you.
Prerequisites vary according to the course. Please see each course for details.
The Knowledge Academy’s ISO 17025 training courses include the courseware, a certificate, and an experienced instructor.
Please see our ISO 17025 Training courses available in the United Kingdom
The Knowledge Academy is the Leading global training provider for ISO 17025 Training.
The price for ISO 17025 Training certification in the United Kingdom starts from £2495.

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