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Course Information

ISO 17020 Foundation Training Course Outline

Module 1: Introduction to ISO 17020

  • Introduction
  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Inspection Bodies

  • What is Inspection?
  • Introduction to Inspection Bodies
  • Goals and Requirements of Inspection Bodies
  • Inspection According to ISO
  • Important Functions of Inspection
  • Types of Inspection Bodies
  • Inspection Body Accreditation

Module 3: Inspection Procedure

  • Select and Prepare
  • Conduct Intelligence Led Inspection
  • Report, Record, Follow Up, Close Out, and Evaluate

Module 4: Quality Management and Improvement Overview

  • What is Quality Management?
  • Introduction to Quality Improvement
  • Basics of Quality Improvement
  • Quality Improvement Process
  • Methods of Quality Improvement Management
  • Benefits of Improving Quality

Module 5: General Requirements

  • Impartiality and Independence
  • Confidentiality

Module 6: Structural Requirements

  • Administrative Requirements
  • Organisation and Management

Module 7: Resource Requirements

  • Personnel
  • Facilities and Equipment
  • Subcontracting

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Who should attend this ISO 17020 Foundation Training Course?

This ISO 17020 Foundation training is suitable for individuals who are involved in inspection activities, quality management, and conformity assessment processes. This course will benefit the following professionals:

  • Quality Professionals
  • Stakeholders
  • Auditors
  • Lead Inspectors
  • ISO Internal Auditors
  • ISO Quality Managers
  • Team Leaders

Prerequisites of the ISO 17020 Foundation Training Course

There are no formal prerequisites for this ISO 17020 Foundation Training Course. However, prior experience in incident investigation is recommended but not mandatory. Also, familiarity with types of incidents that can occur might prove to be beneficial for the delegate.

ISO 17020 Foundation Training Course Overview

ISO 17020 Training is vital in today's quality assurance landscape as it forms the cornerstone for inspection bodies' credibility and competence. This training course, ISO 17020 Foundation Training, plays a pivotal role in ensuring that professionals understand the intricacies of ISO 17020 and its application in inspection practices. It provides a solid foundation for individuals and organisations seeking to align their inspection processes with international standards, thereby enhancing their reputation and trustworthiness in the industry.

Mastering ISO 17020 is essential for professionals engaged in inspection activities, quality management, and auditing. Inspection bodies must adhere to these standards to guarantee the quality, impartiality, and consistency of their services. By acquiring expertise in ISO 17020, professionals can safeguard the integrity of inspection results and demonstrate their commitment to delivering reliable and unbiased inspection services.

The Knowledge Academy's 1-day ISO 17020 Foundation Training equips delegates with practical insights into ISO 17020's requirements. It demystifies the standard's complexities, allowing professionals to grasp the nuances of inspection, accreditation, and quality assurance. This training empowers delegates to implement ISO 17020 effectively within their organisations, ensuring compliance, enhancing inspection quality, and ultimately achieving accreditation.

Course Objectives:

  • To learn about facilities and equipment requirements for inspection
  • To understand the methods and processes of ISO standards
  • To identify the standard management system requirements for inspection
  • To get knowledge of how to improve the methods in quality management
  • To know about the report, record, and follow-up in the inspection procedure
  • To provide guidelines for developing a quality management system

At the end of this training, delegates will be able to create a successful quality management system that will work as a foundation for continuous performance improvement. They will also be able to handle a separate QMS component to maintain high laboratory standards.

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What’s included in this ISO 17020 Foundation Examination Training Course?

  • ISO 17020 Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • The ISO 17020 Foundation Examination Training Course Certificate
  • Digital Delegate Pack

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ISO 17020 Foundation Exam Information 

To achieve the ISO 17020 Foundation Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

ISO 17020 Foundation Training FAQs

The International Organisation for Standardisation (ISO) is an independent international organisation that develops standards, frameworks, principles, and requirements needed for evaluating and reporting various systems and bringing consistency to businesses' working globally.
There are no formal prerequisites to attend this ISO 17020 Foundation Training course.
This ISO 17020 Foundation Training course is ideal for anyone who wants to understand the requirements of ISO 17020 and the inspection body accreditation process.
ISO 17020 is a standard that specifies the competency of an inspection body as well as the objectivity and consistency of its inspection activities. Numerous authorities have created the ISO 17020 conformity assessment requirements to boost confidence and uniformity in their inspection efforts.
This training helps individuals to understand the requirements of the standard in relation to their own organizations, achieve or enhance their compliance with ISO/IEC 17020.
ISO 17020 is an essential standard for any company that wants to conduct inspections on behalf of other companies, clients, or government agencies.
This ISO 17020 Foundation Training course will cover various concepts such as impartiality and independence, subcontracting, personnel, confidentiality, benefits of improving quality, functions of inspection, select and prepare, and types of inspection bodies.
The price for ISO 17020 Foundation Training certification in the United Kingdom starts from £1295
The Knowledge Academy is the Leading global training provider for ISO 17020 Foundation Training.
Please see our ISO 17020 Training courses available in the United Kingdom

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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