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Course Information

Facilitation Skills Training Course Outline

Module 1: Introduction to Facilitation

  • What is Facilitation?
  • Principles of Facilitation

Module 2: Benefits of Facilitation

  • Benefits of Facilitation Skills

Module 3: Importance of Facilitation

  • Importance of Facilitation

Module 4: Facilitation Roles and Responsibilities

  • Role of Facilitators
  • Participants
  • Recorder (scribe) and the Timekeeper
  • Workshop Owner

Module 5: Main Stages in any Workshop

  • Main Stages in any Workshop
  • Before the Workshop
  • During the Workshop
  • Why Do We Have Meetings/Workshops?
  • Disadvantages of Meeting/Workshops

Module 6: Ground Rules

  • During the Workshop
  • After the Workshop

Module 7: Role of Facilitator

  • Role of Facilitators

Module 8: Techniques Contained Within the Toolkit

  • Facilitators Toolkit
  • Role of Facilitators (Types of Questions)
  • Target Audience
  • Audience Participation
  • Space

Module 9: Process and Content Facilitation

  • Process and Content Facilitation

Module 10: Core Practices and Skills Required

  • Facilitation Skills
  • Conversation

Module 11: Handling Conflict

  • How to Manage Conflict?
  • Process of Handling Conflict Positively
  • Defining Your Communication Challenges
  • Understanding Team Dynamics

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Who should attend this Facilitation Skills Training Course?

The Facilitation Skills Course is designed for individuals seeking to enhance their skills in Group Discussions, Project Management, or Event Management. This course will be beneficial for a wide range of professionals, including:

  • Team Leaders
  • Project Managers
  • Change Managers
  • Trainers and Instructors
  • Human Resources Professionals
  • Consultants
  • Public Speakers

Prerequisites of the Facilitation Skills Training Course

There are no formal prerequisites to attend this Facilitation Skills Training Course.

Facilitation Skills Training Course Overview

Facilitation Skills are one of the most important skills that professionals must master to ensure productive and collaborative interactions in various settings. Good Facilitators are adept at managing group dynamics, stimulating engagement, and navigating through conflicts to arrive at constructive outcomes. This Industry Course offers delegates valuable insights and practical knowledge to excel professionally.

Proficiency in facilitation is vital for professionals across various industries, including Team Leaders, Project Managers, Trainers, and Organisational Change Agents. By mastering facilitation, they can enhance collaboration, productivity, and problem-solving in their teams and organisations.

The intensive 1-day training offered by the Knowledge Academy is tailored to provide delegates with a comprehensive understanding of Facilitation Skills. They will gain practical experience through hands-on exercises and real-world scenarios, equipping them with the confidence and competence to excel in their roles. By the end of the course, delegates will be well-prepared to lead productive meetings and discussions, fostering an environment of collaboration and problem-solving.

Course Objectives:

  • To understand the fundamental principles of facilitation
  • To develop effective communication and active listening skills
  • To learn techniques for managing group dynamics and conflicts
  • To gain expertise in designing and conducting successful meetings and workshops
  • To foster a collaborative and inclusive environment for team interactions
  • To create an action plan for applying Facilitation Skills in a professional setting

After completing this course, delegates will gain the knowledge and skills to excel as effective Facilitators in their respective industries. They will be able to lead and guide productive discussions, enhance team dynamics, and drive better decision-making processes, ultimately contributing to the success and growth of their organisations.

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What’s included in this Facilitation Skills Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Facilitation Skills Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Facilitation Skills Training FAQs

Facilitation Skills are important for promoting effective communication, collaboration, and goal achievement within groups. They help guide discussions, manage conflicts, and encourage active participation, fostering a positive and productive environment.
To enhance your Facilitation Skills, practice active listening to understand delegates' needs. Use clear and concise language, maintain a positive and inclusive environment, and encourage open communication.
The four basic Facilitation Skills are communication, active listening, adaptability, and problem-solving.
There are two types of Facilitation, which include Process Facilitation, which manages group dynamics, and Content Facilitation, which focuses on the subject matter. Both aim to improve collaboration and learning in group settings.
The communication skills that are required to become a good Facilitator include active listening, focusing and pacing, recognising progress, and observing.
A key skill of a Facilitator is effective communication. They need to convey information clearly, listen actively, and foster open dialogue to facilitate productive discussions and collaborations.
In this Facilitator Training Course, you will learn about facilitation, the principles of facilitation, the role and responsibilities of a Facilitator, the importance of facilitation, the process of handling conflict positively, various Facilitation Skills, and other related concepts.
There are no formal prerequisites to attend this Facilitation Training Course.
The Facilitation Training Course covers a range of topics including effective communication, role of Facilitators, benefits of Facilitation Skills, principles of facilitation and many more.
The price for Facilitation Skills Training certification in the United Kingdom starts from £995
The Knowledge Academy is the Leading global training provider for Facilitation Skills Training.
Please see our Industry Training courses available in the United Kingdom

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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