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Course Information

Virtual Salesperson Masterclass​ Course Outline

Module 1: Introduction

  • Personal Assessment
  • Personal Learning Plan and Manager Coaching
  • Introduction to Creating Client Value

Module 2: The Foundation Layer – Interpersonal Skills

  • R3 – The Engaging Call
  • Building Rapport
  • Active Listening
  • Questioning Techniques
  • Role-Play: Call Skills

Module 3: Building Awareness of Needs

  • Identifying Opportunities
  • Account Entry and Buyer Roles
  • Building Insight and Momentum
  • Providing Value
  • Role-Play: Awareness of Needs

Module 4: Competing in the Assessment of Alternatives

  • Qualifying and Prioritising
  • Identifying Decision Criteria
  • Creating a Pitch Strategy
  • Managing Stakeholders
  • Role-Play: Assessment of Alternatives

Module 5: Alleviation of Risk

  • Identifying and Alleviating Risks
  • Gaining Commitment
  • Role-Play: Alleviation of Risk

Module 6: Negotiation

  • Negotiation and the Buying Cycle
  • Planning: BATNA and Interests
  • Exploring Gives and Gets
  • Anchoring and Framing
  • Role-Play: Securing the Deal

 

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Who should attend the Virtual Salesperson Masterclass?

The Virtual Salesperson Masterclass is designed for individuals interested in becoming skilled Sales Professionals in a Virtual or Remote work setting. This training can be beneficial for a wide range of professionals, including:

  • Sales Managers
  • Sales Representatives
  • Customer Service Representatives
  • Marketing Professionals
  • Business Development Executives
  • Consultative Sellers
  • Digital Sales Professionals

Prerequisites for the Virtual Salesperson Masterclass

There are no formal prerequisites to attend this course. However, a basic understanding of sales can be beneficial for delegates.

Virtual Salesperson Masterclass Overview

The Virtual Salesperson Masterclass is a comprehensive training to equip sales professionals with the skills and techniques required for effective virtual selling. In this course, delegates will delve into the intricacies of virtual sales, exploring various digital platforms and communication strategies to enhance their sales performance.

Proficiency in virtual selling is crucial, where online interactions have become the norm. Sales professionals, business owners, and entrepreneurs aiming to thrive in the digital marketplace must master virtual sales techniques. This mastery ensures they can establish meaningful connections, drive sales, and build lasting relationships with clients and customers.

This intensive 1-day training empowers delegates with practical knowledge and hands-on skills for virtual selling success. Through interactive sessions, real-life case studies, and role-playing exercises, delegates will learn to navigate virtual platforms, create impactful online presentations, handle objections effectively, and close deals seamlessly.

Course Objectives:

  • To understand the fundamentals of virtual selling and its impact on modern business practices
  • To explore various virtual communication platforms and tools essential for sales professionals
  • To master the art of creating compelling online presentations and engaging virtual sales pitches
  • To learn effective strategies for building trust and rapport with clients in the virtual environment
  • To develop skills in handling objections and overcoming challenges specific to virtual sales interactions
  • To gain insights into data-driven decision-making for optimising virtual sales strategies
  • To practice ethical selling practices and maintain professionalism in virtual interactions
  • To enhance delegate's confidence and competence in closing deals and achieving sales targets through virtual channels

After completing the Virtual Salesperson Masterclass, delegates will receive a certification validating their expertise in virtual selling techniques. This certification not only acknowledges their newfound skills but also enhances their credibility in the industry.

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What’s included in the Virtual Salesperson Masterclass?

  • World-Class Training Sessions from Experienced Instructors   
  • Virtual Salesperson Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Virtual Salesperson Masterclass FAQs

Virtual salespersons can be independent contractors or remote employees that an organisation recruits to complete particular sales tasks, projects, or roles.
In this Virtual Salesperson Masterclass training, there are no formal prerequisites.
This Virtual Salesperson Masterclass training is designed and is best suited for professionals seeking the following skills such as Manager interaction and coaching etc.
The following are the benefits: • Research company directories for leads. • Manage CRM software like Salesforce and Zoho. • Schedule calls and appointments. • Organise and update the lead database. • Set reminders for follow-ups. • Data entry.
The following are the concepts of the Alleviation of Risk: • Identifying and Alleviating Risks • Gaining Commitment • Role-Play: Alleviation of Risk
This course is 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for Virtual Salesperson Masterclass certification in the United Kingdom starts from £995
The Knowledge Academy is the Leading global training provider for Virtual Salesperson Masterclass.

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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