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Course Information

IATA GDS Fares and Ticketing Training Course Outline

Module 1: Introduction to Global Distribution System (GDS)

  • What is GDS?
  • How GDS is Helpful for a Smaller Travel Agency?
  • Working of GDS in Travel
  • Evolution of GDS
  • Risk of Booking with GDS

Module 2: Fare Constructions

  • Introduction to Air Fares
  • What is GDS Fare?
  • Terminologies for Air Fare
  • Types of Journeys
  • Fare Basis
  • Steps of Fare Construction

Module 3: Electronic Ticketing

  • Electronic Ticket Overview
  • Coupon Status Indicators
  • Handling of Electronic Tickets
  • Passenger Receipts
  • Form of Passenger Check-In Identification
  • Infant Ticketing
  • Access Passenger Departure Areas

Module 4: Electronic Miscellaneous Document (EMD)

  • Purpose of EMD
  • Acceptance of the EMD
  • Limitation of Value of the EMD
  • Limitation of Display to Travel Agents
  • Issuance
  • Minimum Data Elements to be Shown in the EMD
  • Control

Module 5: Multi-Purpose Document (MPD)

  • Purpose of MPD
  • General Conditions
  • Completion of the Automated MPD
  • Completion of the Manual MPD

Module 6: Prepaid Ticket Advice (PTA)

  • Issuance
  • Refunds
  • PTAs for Electronic Tickets
  • Completion of the MCO for a PTA
  • Ticket Issued Against a PTA

Module 7: Changes to Passenger Tickets

  • Endorsements
  • Change of Reservations
  • Change of Routing After Carriage Has Commenced
  • Monetary Entries
  • Recalculation Procedures After Travel Has Commenced
  • Recalculation Caused by Rerouting
  • Acceptance of Credit Cards
  • Change of Routing Before Carriage Has Commended
  • Reissue/Exchange Procedures
  • From Paper to Electronic Ticket

Module 8: Refunds

  • Refunds Overview
  • Agents Refund Voucher
  • MCO Refunds
  • Rerouting and Refund in Case of Death

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Who should attend this IATA GDS Fares and Ticketing Training Course?

The IATA GDS Fares and Ticketing Course is designed for travel professionals and airline staff who wish to enhance their skills in global distribution systems and gain expertise in fares and ticketing. This course can be particularly beneficial for the following professionals:

  • Travel Agents
  • Airline Ticketing Staff
  • Travel Consultants
  • Corporate Travel Managers
  • Revenue Managers
  • Airline Fare Desk Agents
  • Airline Ticket Agents

Prerequisites of the IATA GDS Fares and Ticketing Training Course

There are no formal prerequisites to attend the IATA GDS Fares and Ticketing Course.

IATA GDS Fares and Ticketing Training Course Overview

IATA Training in GDS Fares and Ticketing is the gateway to understanding the complex world of global distribution systems, fares, and ticketing. It is a fundamental aspect of the aviation and travel industry, where accuracy and efficiency in pricing and ticketing processes are paramount.

Proficiency in GDS Fares and Ticketing is vital for professionals in the aviation and travel sector, including travel agents, reservation and ticketing staff, and airline personnel. Understanding the intricacies of fare structures and ticketing rules ensures cost-effectiveness, compliance, and customer satisfaction. This training equips individuals to excel in roles that demand precise fare calculation and ticket issuance.

The Knowledge Academy's 1-day course empowers delegates with the knowledge and skills to navigate global distribution systems, decode fare rules, and issue tickets accurately. Upon completion, delegates will be proficient in handling fare calculations, ticketing procedures, and reservation management, making them valuable assets in the aviation and travel industry. This training enhances career prospects by providing practical insights into GDS fares and ticketing, enabling professionals to streamline processes and deliver exceptional service to travelers.

Course Objectives:

  • To master the principles of global distribution systems
  • To understand fare calculation and pricing strategies
  • To decode fare rules and ticketing procedures
  • To issue tickets accurately using GDS
  • To effectively manage reservations and bookings
  • To provide exceptional customer service in the aviation and travel sector

Upon completion, delegates will possess the expertise to navigate GDS systems, handle fares and ticketing efficiently, and contribute significantly to the success of their organisations in the aviation and travel industry.

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What’s included in this IATA GDS Fares and Ticketing Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • IATA GDS Fares and Ticketing Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

IATA GDS Fares and Ticketing Training FAQs

A Global Distribution System (GDS) fare is the fare distribution by or on behalf of a particular airline through a GDS, excluding promotional fares, excluded fares, private fares, and opaque fares.
There are no formal prerequisites for attending this IATA GDS Fare and Ticketing Training course.
This training is intended for those who want to gain knowledge of booking airline tickets and sorting other travel goodies. However, this training will be more beneficial for: • Travel Agents • Airline Fare Desk Agents • Airline Ticket Agents
GDS is beneficial for marketing special offers and discounts to travel agents, improving the travel shopping experience, increasing the number of corporate and leisure travellers, and broadening market reach.
The airline ticketing process has three main stages, including flight search on different platforms, flight booking after selecting a certain flight, and ticketing after making payment.
This course is [ ] day(s)
At the end of this training, delegates will be able to book air travel for individuals and corporate clients using GDS fares. They will also be able to process the passenger's request for changing the route and class of service, which will enhance their career prospects.
In this IATA GDS Fares and Ticketing Training course, you will learn about GDS, GDS fares, air fare construction, electronic ticketing, multi-purpose documents, electronic miscellaneous documents, prepaid ticket advice, changes to passenger tickets, refunds, agents refund vouchers, and other related concepts.
The price for IATA GDS Fares and Ticketing Training certification in the United Kingdom starts from £995
The Knowledge Academy is the Leading global training provider for IATA GDS Fares and Ticketing Training.
Please see our IATA Training courses available in the United Kingdom

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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