IATA Ground Operations Management Training Course

Name: IATA Ground Operations Management Training
Brand: The Knowledge Academy
Rating: 4.9 (38503 reviews)

IATA Ground Operations Management Training - United Kingdom

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IATA Ground Operations Management Training

Course Information

IATA Ground Operations Management Training Course Outline

Module 1: Airline and Airport Security

Need for Aviation Security
Role of the Station Manager in Security
Role of ICAO’s in Security
IATA’S Role in Security
Role of the Civil Aviation Authority in Security
Airport’s Role in Security
Passenger and Baggage Screening
Airline's Role in Security and Airline Security Manager
Security Management Systems (SeMS)
Security Training
Airline and Airport Security Challenges

Module 2: Fraud Prevention

Fraud and Station Manager's Role in Fraud Prevention
Frequent Flyer Fraud
Credit Card Fraud
Tariff Fraud
Baggage Fraud
Internet or Phishing Fraud

Module 3: Airside Safety

Safety Management
IATA's Role in Safety
Airside Safety Awareness
Ground Operations Safety
Emergency Situations
Foreign Object Damage

Module 4: Quality Assurance and Station Compliance Programmes

What is a Quality Assurance Programme?
Quality Assurance Department
Station Manager's Role in the Auditing Process
Emergency Response Planning
Multiple Plans
Environmental Planning
Security Response Plans
Health Emergency Response Plans
Occupational Health and Safety (OH and S)
Documentation and Record Keeping

Module 5: Baggage Handling Management

Role of the Station Manager in Baggage Handling
Stages of Baggage Handling
Baggage Handling and Customer Service
Baggage Tracing Systems and Processes
Lost and Damaged Baggage
Tools in Baggage Handling and Baggage Tracing
Reducing Baggage Mishandling

Module 6: Airline Catering

What is Airline Catering?
Operational Aspects
Monitoring and Control
Food Hygiene

Module 7: People Management

Managing People
Designing an Organisational Structure for a Station
Target-Setting for Station and Staff
Communication
Delegating Responsibility Effectively
Monitoring and Evaluating Performance
Problem-Solving
Motivating People

Who Should Attend this IATA Ground Operations Management Training Course?

The IATA Ground Operations Management Training Course is designed for aviation professionals who are involved in the management and coordination of Ground Operations at airports.

Airport Operations Managers
Ground Handling Supervisors
Airport Planners
Ramp Operations Managers
Airline Station Managers
Airport Service Coordinators
Aviation Safety Officers
Airport Operations Personnel

Prerequisites of the IATA Ground Operations Management Training Course

There are no formal prerequisites to attend the IATA Ground Operations Management Course.

IATA Ground Operations Management Training Course Overview

The IATA in Ground Operations Management Course is a fundamental course designed to equip professionals with the essential knowledge and skills required for safe and efficient ground handling in the aviation industry. Ground Operations are the backbone of airline services, encompassing a range of critical activities that ensure smooth and secure aircraft turnaround, baggage handling, and passenger services.

Proficiency in Ground Operations Management is crucial for aviation professionals involved in airport operations, ground handling services, and airline management. This training is particularly important as it ensures compliance with IATA standards and industry best practices. Aviation personnel seeking to enhance their career prospects and contribute to the seamless functioning of ground operations should aim to master this subject.

The Knowledge Academy's 1-day course on IATA Ground Operations Management empowers delegates with comprehensive knowledge of ground handling procedures, safety measures, and compliance with IATA regulations. Delegates will gain a deep understanding of essential processes, enabling them to play a vital role in ensuring the safety, efficiency, and quality of ground operations. By completing this training, professionals will be better equipped to make significant contributions to the aviation industry and enhance their career growth.

Course Objectives:

To understand the fundamentals of ground operations in the aviation industry
To ensure compliance with IATA standards and safety protocols
To manage and optimise aircraft turnaround processes
To oversee baggage handling operations effectively
To provide excellent passenger services in compliance with industry standards
To enhance the overall efficiency and safety of ground operations

Upon completion, delegates will be well-prepared to manage and optimise ground operations, contribute to enhanced safety and efficiency, and pursue career opportunities within the aviation industry.

What’s included in this IATA Ground Operations Management Training Course?

World-Class Training Sessions from Experienced Instructors
IATA Ground Operations Management Certificate
Digital Delegate Pack

Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Learn more in our FAQs

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

Learn more in our FAQs

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

Learn more in our FAQs

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

Learn more in our FAQs

What our customers are saying

IATA Ground Operations Management Training FAQs

What is IATA?

Although IATA is technically a non-governmental organisation, its primary function is to serve as a trade association for commercial airlines worldwide.

What are the pre-requisites?

There are no formal prerequisites for attending this IATA Ground Operations Management Training course.

Who should attend this course?

This training course is for anyone who wants to execute operational standards in airport handling efficiently.

What are Ground Operations?

Ground Operations are an integral part of airline operations to deal with airport handling activities and ensure the safe operation of flights.

What are the stages of baggage handling?

The stages of baggage handling are check-in, make-up, loading, transfer, unloading, and claims.

What is the duration of this course?

This course is [ ] day(s)

How will this training be beneficial for delegates?

This training is beneficial for delegates because it enables the prioritisation of flights and improves stand allocation robustness. This will also be beneficial for ground handlers to reallocate resources to protect the OTP (On-Time Performance) of other flights.

What will I learn in this IATA Ground Operations Management Training course?

In this IATA Ground Operations Management Training course, you will learn about civil aviation authority in security, airport security challenges, baggage fraud, safety management, emergency response planning, reducing baggage mishandling, operational aspects, managing people, and related concepts.

What is the cost/training fees for IATA Ground Operations Management Training certification in the United Kingdom?

The price for IATA Ground Operations Management Training certification in the United Kingdom starts from £995

Which is the best training institute/provider of IATA Ground Operations Management Training in the United Kingdom?

The Knowledge Academy is the Leading global training provider for IATA Ground Operations Management Training.

What are the best IATA Training courses in the United Kingdom?

Please see our IATA Training courses available in the United Kingdom

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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IATA Ground Operations Management Training - United Kingdom

Course Information

IATA Ground Operations Management Training Course Outline

Who Should Attend this IATA Ground Operations Management Training Course?

Prerequisites of the IATA Ground Operations Management Training Course

IATA Ground Operations Management Training Course Overview

What’s included in this IATA Ground Operations Management Training Course?