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Course Information

Introduction To Credit Control Course Outline

Module 1: What is Credit Control?

  • What is Credit?
  • What is Credit Control?
  • Cash Flow
  • Credit Control
  • Collection Process
  • Customer

Module 2: Why is Credit Control Important and What is its Purpose?

  • Credit Control
    • Benefits of Credit Control
    • Control Procedures Before Providing Credit
    • Credit Policy
  • Purpose of Credit Control
    • Setting a Credit Limit
    • Invoice
    • Attention to Detail

Module 3: Impact of Debt

  • Unmanageable Debt
  • Unmanageable Debt Indicators
  • Late Payment of Commercial Debts Act 1998
  • Late Payments
  • Debt Collection

Module 4: Credit Assessments

  • What are Credit Assessments?
  • Credit Worthiness
  • Credit Assessments
    • Credit Score
    • County Court Judgement (CCJ)
    • Companies Act
  • Credit Agreement
  • Credit Insurance

Module 5: Collection Process

  • Credit
  • Credit Limit
  • Credit Risk
  • Credit Control Department
  • Payment Cycle
  • Chasing an Overdue Payment
  • Approval Stages
  • Release of Payment
  • Allocation of Payment
  • Remittance Advice
  • Overdue Payment
  • Purchase Order
  • Common Issues Behind Overdue Payments
  • Dealing with a Query
  • Outcome of the Query
  • Stand-Off
  • Documentation

Module 6: Becoming a Credit Controller 

  • Credit Controller
  • Asking the Right Questions
  • Chasing of Payment

 

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Who should attend this Introduction to Credit Control Course?

This Introduction to Credit Control Training Course is designed for individuals who are looking to enhance their understanding in the concepts of Credit Control and its role in Financial Management. This course will benefit the following professionals:

  • Credit Managers
  • Accountants
  • Sales Representatives
  • Customer Service Representatives
  • Financial Managers
  • Administrative Personnel
  • Professional Bankers

Prerequisites of the Introduction to Credit Control Course

There are no formal prerequisites to attend this Introduction to Credit Control Course.

Introduction to Credit Control Course Overview

The Introduction to Credit Control Course is a foundational educational course designed to impart essential knowledge and skills in managing and controlling credit, both in personal finance and in business settings. This course typically covers the basics of credit management, including understanding credit terms, assessing creditworthiness, and effective strategies for credit collection.

The benefits of learning Introduction to Credit Control are multifaceted. For individuals, it offers the knowledge needed to manage personal credit effectively, helping to improve financial stability and credit ratings. For professionals working in finance, banking, or business, it equips them with the necessary skills to assess and manage credit risk, enhance cash flow, and minimise bad debt.

The 1-day Introduction to Credit Control Course itself offers specific benefits to its participants. It provides a structured learning environment, often with expert instructors who have real-world experience in credit management. This course includes case studies, practical exercises, and interactive sessions, making the learning process engaging and applicable to real-life scenarios.

Course Objectives:

  • To understand the fundamentals of credit management and its impact on personal and business finance.
  • To learn effective strategies for assessing creditworthiness and managing credit risk.
  • To gain insights into legal aspects and ethical practices in credit control.
  • To develop practical skills for effective credit collection and debt recovery.
  • To enhance decision-making abilities regarding credit policies and customer credit extensions.

This course is designed to provide a comprehensive understanding of credit control, equipping participants with practical skills and theoretical knowledge. It aims to develop proficiency in managing credit effectively, ensuring both personal and business financial stability and growth while adhering to legal and ethical standards in credit management.

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What’s Included in this Introduction to Credit Control Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Introduction to Credit Control Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Introduction to Credit Control FAQs

Credit control refers to managing and controlling a company's credit policy. It involves assessing the creditworthiness of potential customers, setting credit limits, monitoring outstanding balances, and ensuring timely collection of payments. Its goal is to minimise the risk of bad debts while maintaining a healthy cash flow.
Credit control is crucial for businesses as it ensures cash flow stability and minimises the risk of bad debt. Individuals with credit control qualifications assist in keeping a balanced relationship between sales and credit, protect the company's financial well-being, and support sustainable growth.
Upon completing this course, delegates are awarded a certificate.
After completing this course, individuals can pursue financial roles such as credit controller, collections officer, credit analyst, risk manager, or accounts receivable specialist.
Credit Control qualifications offers key benefits like enhanced financial management skills, a deeper understanding of credit policies, improved risk assessment abilities, and stronger decision-making skills in credit management.
There are no prerequisites for signing up for this course.
The price for Introduction to Credit Control certification in the United Kingdom starts from £995
The Knowledge Academy is the Leading global training provider for Introduction to Credit Control.

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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