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Course Information

Senior Management Training Course Outline

Module 1: Communication Skills

  • Effective Interpersonal Communication
  • Understanding the Environment
  • Emotional Intelligence
  • Delivering and Receiving Feedback
  • Handling Difficult Conversations
  • Active Listening and Presentations
  • Non-verbal and Verbal Communication
  • Presentations
  • Written and Oral Communication

Module 2: Conflict

  • Interpersonal and Organisational Conflict Resolution
  • Mediation

Module 3: Creativity and Innovation

  • Creative Thinking
  • Customer Service and Support

Module 4: Employee Wellbeing

  • Assisting the Employees
  • Safety and Wellness of the Employees
  • Stress Management
  • Violence Detection and Prevention
  • Work-life Balance

Module 5: Ethics

  • Social Responsibility
  • Inquiry and Questions
  • Meeting Management

Module 6: Group Dynamics

  • Group Problem Solving and Decision Making
  • Learn to Lead Groups and Meetings
  • Online Groups
  • Questioning Techniques

Module 7: Leadership Training

  • Common Employment Laws
  • Crisis Management
  • Dealing with Ineffective Managers
  • Learn about Effective Decision Making
  • Delegation
  • Demonstrating Integrity and Courage
  • Employee Maintenance
  • Managing Absenteeism and Employee Performance
  • Managing in Tough Times
  • Strategic Leadership and Thinking
  • Supervision and Management

Module 8: Performance Management

  • Capacity Building
  • Disciplinary Action
  • Goal Setting and Feedback
  • Performance Development, Improvement, Measurement, and Planning

Module 9: Project Management Training

  • Benchmarking
  • Balanced Scorecard
  • Plan-Do-Study-Act Cycle for Continuous Improvement
  • Problem Solving and Lean Concepts
  • Systems Thinking

Module 10: Executive Training

  • Team Building
  • Employee Empowerment and Involvement
  • Team Building Activities
  • Self-Directed Teams
  • Team Performance Management

 

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Who should attend this Senior Management Training Course?

The Senior Management Training Course is meant for professionals in Senior Management positions who want to enhance their management skills. This course can benefit a wide range of professionals, including:

  • Department Heads
  • Directors
  • Senior Executives
  • Vice Presidents
  • General Managers
  • Regional Managers
  • Business Unit Managers
  • Strategy Managers

Prerequisites of the Senior Management Training Course

There are no formal prerequisites for this Senior Management Training Course.

Senior Management Training Course Overview

The Senior Management Training Course is a valuable addition to our range of Management Courses, focusing on equipping Senior Managers with effective management methods tailored to their needs. In present times, the ability to lead with a personalised management style is of utmost importance. This course offers an understanding of key aspects, like communication skills, conflict management, and performance management.

Understanding the principles covered in this course is imperative for Senior Managers and aspiring leaders across various industries. Mastery of these skills and this Management Qualification is essential for those who aim to excel in their roles and drive organisational success. Senior Managers should strive to master this subject as it empowers them to lead by example, resolve conflicts, enhance team performance, and foster effective communication.

The 1-day Management Course is designed to empower Senior Managers with practical tools and knowledge. Delegates will learn to develop their unique management style and apply it effectively within their organisations and teams. Through interactive sessions, real-world case studies, and expert guidance, this Management Qualification will enhance communication skills, leadership abilities, conflict resolution techniques, and performance management strategies.

Course Objectives:

  • To provide Senior Managers with a comprehensive overview of effective management methods
  • To empower delegates to develop their own personalised management style
  • To enhance communication skills to facilitate better team collaboration
  • To provide leadership training for guiding teams towards success
  • To equip Senior Managers with conflict management techniques
  • To improve performance management strategies to drive organisational excellence

Upon completion of this Management Course, delegates will emerge as more effective and confident Senior Managers. They will possess the skills and knowledge needed to lead their teams, resolve conflicts, and enhance performance, ultimately contributing to the success of their organisations and their personal growth as leaders in any industry.

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What’s included in this Senior Management Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Senior Management Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Senior Management Training FAQs

The Knowledge Academy offer training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.
There are no prerequisites for enrolling on this Senior Management Training course.
The role of Senior Manager in business is to plan and maintain work, handle various departments and teams, providing guidelines that support and promote the optimum performance of their organisation.
Management helps in achieving group goals, increases efficiency, creates a dynamic organisation, helps in achieving personal objectives and development of the company.
The executive skills of Senior Manager are leadership, subject-specific skills, change management, communication, strategic thinking, and decision-making.
The price for Senior Management Training certification in the United Kingdom starts from £995
The Knowledge Academy is the Leading global training provider for Senior Management Training.
Please see our Management Courses courses available in the United Kingdom

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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