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Course Information

ISO 9001 Foundation Course Outline

Module 1: Definition and Fundamentals

  • International Organisation for Standardisation (ISO)
  • Introduction to ISO 9001
  • Basic Terminology of Quality Management System (QMS)
  • Principles of Quality Management System (QMS)
  • ISO 9001 Family of Standards and Versions
  • ISO 19011:2018
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • ISO 9001:2015 and its Clauses         
  • Process Approach
  • PDCA Cycle
  • Layout Standards that Follow the PDCA
  • Scope and Limitations
  • Limitations of ISO 9001
  • Benefits of ISO 9001

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Who should attend this ISO 9001 Foundation Training Course?

The ISO 9001 Foundation Course is suitable for individuals who are new to Quality Management Systems and ISO standards. This course is designed to provide a fundamental understanding of ISO 9001 principles and concepts. This ISO 9001 Certification Course can be beneficial to a wide range of professionals, including:

  • Quality Managers
  • Project Managers
  • Auditors
  • Business Analysts
  • HR Managers
  • Process Engineers
  • Compliance Officers

Prerequisites of the ISO 9001 Foundation Training Course

There are no formal prerequisites for this ISO 9001 Foundation Course. However, basic knowledge of Quality Management concepts and business processes can be beneficial for the delegates attending this ISO 9001 Training.

ISO 9001 Foundation Course Overview

The ISO 9001 Foundation Course provides a fundamental understanding of ISO 9001, a globally recognised standard for Quality Management Systems (QMS). An ISO 9001 Certification is crucial for organisations seeking to enhance quality, customer satisfaction, and overall efficiency. This course serves as an indispensable introduction to ISO 9001, outlining its significance in ensuring compliance, quality assurance, and global competitiveness.

Proficiency in ISO 9001 Courses is essential for professionals across various industries, including Quality Managers, Auditors, Compliance Officers, and anyone involved in process improvement. ISO 9001 is a cornerstone for achieving consistent quality and customer satisfaction. Mastering this standard is a prerequisite for professionals aiming for organisational success.

This intensive 1-day ISO 9001 Foundation Course offers delegates a condensed yet thorough overview of the standard. Through interactive sessions, practical examples, and real-world case studies, delegates will gain a deep understanding of ISO 9001's principles, requirements, and implementation. By the end of the training, delegates will be well-prepared to support their organisations and drive improvements in quality management.

Course Objectives:

  • To learn the terminologies used in the Quality Management System (QMS)
  • To equip attendees with the knowledge to understand the framework and requirements of ISO 9001
  • To impart knowledge about the foundation for conducting or facilitating internal and external audits based on ISO 9001
  • To learn about Quality Management principles and benefits
  • To learn about the process, approach, and implementation
  • To implement the model and the process for classifying QMS

After completing this ISO 9001 Certification Course, delegates will possess a comprehensive understanding of the ISO 9001 Quality Management Systems, positioning them favorably for the ISO 9001 Certification. They will be able to assess, improve, and maintain a robust Quality Management System, ensuring compliance, customer satisfaction, and business excellence.

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What’s included in this ISO 9001 Foundation Training Course?

  • ISO 9001 Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 9001 Foundation Certificate
  • Digital Delegate Pack

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ISO 9001 Foundation Exam Information

To achieve the ISO 9001 Foundation, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

ISO 9001 Foundation FAQs

A formalised system that documents processes, procedures, and responsibilities for achieving quality policies and objectives is referred to as a quality management system (QMS).
Quality Management System (QMS) aids in coordinating and directing an organisation's activities to meet customer and regulatory requirements while continuously improving its effectiveness and efficiency.
Quality Management System (QMS) is beneficial as it helps the leadership, promotes a customer-led business, improves company culture, addresses risks and opportunities, and ensures innovations
Customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management are the basic principles of quality management
In this ISO 9001 Foundation Training course, you will learn about leadership and commitment, layout standards that follow the PDCA cycle, basic terminology and quality management systems, the principles of quality management systems, and other essential topics.
The price for ISO 9001 Foundation certification in the United Kingdom starts from £1295
The Knowledge Academy is the Leading global training provider for ISO 9001 Foundation.

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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