Managing Organisational Change Effectively - United Kingdom

Managing Organisational Change Effectively Course Outline

Module 1: Introduction to Managing Organisational Change

• What is Organisational Change?

Module 2: Why is Change Necessary?

• Overview
• Reasons Why Change is Necessary for an Organisation
  • Adapting to New Market Trends
  • Improving Efficiency
  • Responding to External Factors
  • Encouraging Innovation
  • Attracting and Retaining Talent

Module 3: Effects of Change

• Increased Productivity
• Improved Morale
• Resistance to Change
• Improved Innovation

Module 4: Nature of Organisational Change

• Introduction
• Characteristics of Organisational Change
  • Continuous
  • Multifaceted
  • Disruptive
  • Driven by External Factors

Module 5: Change Processes

• Assessment
• Planning
• Communication
• Implementation
• Monitoring and Evaluation

Module 6: Required Leader Behaviour (Role Model)

• Qualities of a Good Leader
• Situational Leadership

Module 7: Schein’s Primary Embedding Mechanisms

• Artefacts
• Values
• Assumptions
• How Leaders Spend their Time
• How Leaders React to Problems
• How Leaders Allocate Resources
• How Leaders Reward/Penalise

Module 8: Leading People Through Change

• Overview
• Key Strategies for Leading People
  • Communicate Clearly and Frequently
  • Address Concerns and Resistance
  • Provide Support and Resources
  • Lead by Example

Module 9: People-Centred Approaches

• Learning and the Process of Change
  • Interpersonal
  • Mass Communication

Module 10: Interpreting Behaviour

• Maslow Hierarchy of Needs
• Survival and Learning Anxieties

Module 11: Encountering and Dealing with Resistance

• Challenges
  • Leadership
  • Employees
  • Change Manager
  • Project Manager

Module 12: Why is there Resistance?

• Overview
• Common Causes of Resistance to Change

Module 13: Challenging Attitudes and Beliefs

• Steps to Facilitate the Process
  • Identify the Problematic Attitudes and Beliefs
  • Understand the Root Cause
  • Create a Safe Space for Dialogue
  • Provide Education and Training
  • Foster a Culture of Inclusivity and Respect

Module 14: Motivating Individuals

• Strategies that can be Used to Motivate Individuals
  • Set Clear Goals and Expectations
  • Provide Feedback and Recognition
  • Offer Incentives
  • Create Opportunities for Growth and Development
  • Foster a Positive and Supportive Workplace Culture
• Expectancy Theory

Module 15: Effective Communication Techniques

• Active Listening
• Clear and Concise Language
• Open Communication
• Feedback
• Clarity
• Nonverbal Communication

Module 16: Setting and Working Towards Goals

• Break Goals Down into Manageable Steps
• Create a Plan of Action
• Identify and Allocate Resources
• Monitor Progress

Module 17: Clear Visions

• Involve Key Stakeholders
• Communicate the Vision
• Align Organisational Culture with the Vision
• Set Specific Goals and Objectives

Module 18: Converting New Practices into Habits

• Create a Plan
• Start Small
• Consistent Reinforcement
• Identify and Address Barriers

Module 19: Prioritising

• Overview
• Difference Between Urgency and Importance

Module 20: Providing Support

• Establish an Open-door Policy
• Encourage Feedback
• Offer Training and Development Opportunities
• Provide Resources

Module 21: Coaching and Feedback

• Developmental Feedback
• Coaching
• Feedback Mechanisms

Module 22: Monitoring and Evaluating Organisational Change

• Change Impacts
• Methods for Capturing Information

Module 23: Learning from Experience

• Overview
• Key Areas for Focus