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Online Instructor-led (1 days)
Classroom (1 days)
Online Self-paced (8 hours)
Within this Microsoft training course, you will learn the following modules:
Module 1: Describe the Foundations of Dynamics 365 Customer Engagement Apps
Module 2: Describe Shared Activities and Integration Options in Dynamics 365 Customer Engagement Apps
Module 3: Explore Dynamics 365 Customer Insights – Journeys
Module 4: Describe Dynamics 365 Customer Insights - Data and Dynamics 365 Customer Voice
Module 5: Explore Dynamics 365 Sales
Module 6: Describe Dynamics 365 Sales Capabilities and Related Apps
Module 7: Explore Dynamics 365 Customer Service
Module 8: Describe Dynamics 365 Customer Service Capabilities and Related Apps
Module 9: Explore Dynamics 365 Field Service
Module 10: Describe Dynamics 365 Field Service Scheduling Capabilities and Related Apps
(344 remaining)
This Microsoft Dynamics 365 Fundamentals (CRM) MB910 Course is designed to provide professionals with a foundational understanding of the Dynamics 365 Customer Engagement application. Below are the professionals who can have benefit from this course:
There are no formal prerequisites for this Microsoft Dynamics 365 Fundamentals (CRM) MB910 Course. However, a basic knowledge of customer engagement principles, business operations, and cloud computing can be beneficial for delegates before pursuing this course.
This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.
Online Instructor-led (1 days)
Classroom (1 days)
Online Self-paced (8 hours)
Within this Microsoft training course, you will learn the following modules:
Module 1: Describe the Finance and Operations Apps
Module 2: Describe Reporting and Integration Capabilities in Finance and Operations Apps
Module 3: Describe Dynamics 365 Finance Core Capabilities
Module 4: Describe the General Ledger in Dynamics 365 Finance
Module 5: Describe Accounts Payable and Accounts Receivable in Dynamics 365 Finance
Module 6: Explore Expense Management, Fixed Asset Management, and Budgeting in Dynamics 365 Finance
Module 7: Describe the General Capabilities of Dynamics 365 Supply Chain Management
Module 8: Describe Warehouse and Inventory Management Capabilities In Dynamics 365 Supply Chain Management
Module 9: Describe Manufacturing Strategies in Dynamics 365 Supply Chain Management
Module 10: Describe Dynamics 365 Commerce Capabilities
Module 11: Describe Dynamics 365 Commerce Clienteling Capabilities and Dynamics 365 Fraud Protection
Module 12: Describe Dynamics 365 Human Resources Core Capabilities
Module 13: Describe Personnel Management Capabilities in Dynamics 365 Human Resources
Module 14: Identify Project Life Cycle Management Capabilities in Dynamics 365 Project Operations
Module 15: Describe the Project Planning and Execution Capabilities of Dynamics 365 Project Operations
(344 remaining)
The Microsoft Dynamics 365 Fundamental MB920 Course is designed to provide professionals with a foundational understanding of the core concepts and capabilities of Microsoft Dynamics 365 for Enterprise Resource Planning (ERP). Below are some professionals who can have benefits from this course:
There are no formal prerequisites for this Microsoft Dynamics 365 Fundamentals (ERP) MB920 Course. However, a basic understanding of financial principles, business operations, and cloud computing can be advantageous.
Microsoft Dynamics 365 is a cloud-based business applications platform that consolidates parts of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) with artificial intelligence tools and productivity applications. It involves various cloud applications for different business processes from sales to operations to accounting. It gives practical tools to the worker who needs to be more dynamic, improves client relationships, and wins more marketing. This course outfits with all the information and specialised ability necessary for individuals to turn themselves into Directors of ERP Development, ERP Application Analysts, SAP Team Leaders, Directors of SAP Business Analysis, ERP Consultants, ERP Operations Directors, ERP Trainers, and ERP Training Managers in the reputed companies.
This 1-day Microsoft Dynamics 365 Fundamentals (ERP) MB-920 course covers all the important topics required to get fully proficient with the concept of Enterprise Resource Management (ERP). During this course, delegates will learn about the general capabilities, warehouse and inventory capabilities in Dynamics 365 supply chain management, product management, warehouse management, and many more. They will also learn about the fundamentals of Dynamics 365 finance, accounts payable, and accounts receivable. Our expert trainers, who have years of experience in teaching Microsoft training courses, will teach this specialised training course.
This training will also cover the following concepts, such as:
After attending this Microsoft Dynamics 365 Fundamentals (ERP) MB-920 training course, delegates will be able to use features of the finance and operations applications as well as will become capable of implementing them into their organisations. They will be able to manage inventory, manufacturing, and asset properly without facing any problem. They can also become efficient of identifying project lifecycle management capabilities in Dynamics 365 project operations.
Online Instructor-led (1 days)
Classroom (1 days)
Online Self-paced (8 hours)
Module 1: Set up and Configure Dynamics 365 Sales
Module 2: Manage Leads with Dynamics 365 Sales
Lab: Work with Dynamics 365 Leads
Module 3: Manage Opportunities with Dynamics 365 Sales
Lab: Manage Opportunities in Dynamics 365
Module 4: Work with Dynamics 365 Sales Insights
Module 5: Manage and organise your product catalogue with Dynamics 365 Sales
Lab: Set up the Product Catalogue
Module 6: Process Sales Orders with Dynamics 365 Sales
Lab: Sales Order Processing Lifecycle
Module 7: Manage Relationships with Relationship Selling in Dynamics 365 Sales
Lab: Manage Relationships with Playbooks and Sales Insights
Module 8: Analyse Dynamics 365 Sales Data
Lab: Analyse Data
Module 9: Define and Track Individual Goals in Dynamics 365 Sales and Customer Service
Lab: Measuring Customer Success Using Goals
Module 10: Use Goal Metrics in Dynamics 365 Sales and Customer Service
Lab: Defining Goal Metrics
(344 remaining)
The Microsoft Dynamics 365 Sales Course is designed to equip professionals with the knowledge and skills required to use the sales management capabilities of the Dynamics 365 Sales application. This course can be beneficial for the professionals, including:
There are no formal prerequisites for this Microsoft Dynamics 365 Sales MB210 Course. However, a basic understanding of business applications can prove beneficial for delegates.
Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.
Online Instructor-led (4 days)
Classroom (4 days)
Online Self-paced (32 hours)
Module 1: Set Up and Manage Dynamics 365 Customer Insights
Module 2: Advanced Configuration for Dynamics 365 Customer Insights
Module 3: Review Domain Authentication, Email Best Practices, and GDPR in Dynamics 365 Customer Insights
Module 4: Manage Assets and Content Settings in Dynamics 365 Customer Insights
Module 5: Manage Customers in Dynamics 365 Customer Insights
Module 6: Manage Forms and Pages in Dynamics 365 Customer Insights
Module 7: Manage Emails, Segments, and Journeys in Dynamics 365 Customer Insights
Module 8: Manage Subscription Centers and Double Opt-In in Dynamics 365 Customer Insights
Module 9: Manage Website Visits, Redirect URLs, and Social Postings in Dynamics 365 Customer Insights
Module 10: Create an On-Site Event in Dynamics 365 Customer Insights
Module 11: Create a Webinar Event in Dynamics 365 Customer Insights
Module 12: Promote Events, Manage Registration and Check-Ins, and Review Results in Dynamics 365 Customer Insights
Module 13: Advanced Event Management Features in Dynamics 365 Customer Insights
Module 14: Evaluate Marketing Initiatives with Analytics in Dynamics 365 Customer Insights
Module 15: Review the Marketing Calendar in Dynamics 365 Customer Insights
(344 remaining)
The Microsoft Dynamics 365 Marketing Course is designed to provide professionals with the knowledge and skills required to use the marketing capabilities of the Dynamics 365 Marketing application. Below are the professionals best suited for this course:
There are no formal prerequisites for this Microsoft Dynamics 365 Marketing MB220 Course.
This course explains configuring and managing advanced settings and core features within Dynamics 365 for Marketing. In this course, core features include leads, segments, lists, marketing forms, marketing pages, marketing emails, customer journeys and analytics.
In Dynamics 365 for Marketing, you can turn prospects into business relationships. In this course, delegates will learn how to find and nurture more sales-ready leads by moving beyond basic email marketing. They will also acquire knowledge of how to connect sales and marketing, automate processes and make smarter decisions to maximise marketing ROI. This course explains the marketing application configuration needed to get started. This course also covers creating marketing forms and pages.
Delegates will learn how to break up leads and contacts through segmentation to help focus on marketing efforts. Also, delegates will gain an understanding of how to create email marketing messages using advanced designer functionality. In this 1-day course, delegates will acquire knowledge of how to view, understand and manage customer insights. Delegates will also learn all the settings and core functionality within Dynamics 365 for Marketing. In this course, delegates will acquire knowledge of how to manage event planning and execution in Dynamics 365 for Marketing.
Online Instructor-led (3 days)
Classroom (3 days)
Online Self-paced (24 hours)
Within this training course you will learn the following modules:
Module 1: Get Started with Dynamics 365 Customer Service
Module 2: Managing Cases with Dynamics 365 Customer Service Hub
Module 3: Use Microsoft Dynamics 365 Customer Service Queues to Manage Case Workloads
Module 4: Create or Update Records Automatically in Customer Service Hub
Module 5: Get Started with Unified Routing for Dynamics 365 Customer Service
Module 6: Create and Manage Entitlements in Dynamics 365 Customer Service
Module 7: Create Knowledge Management Solutions in Dynamics 365 Customer Service
Module 8: Use Knowledge Articles to Resolve Dynamics 365 Customer Service Cases
Module 9: Create a Survey Project with Dynamics 365 Customer Voice
Module 10: Create Customer Surveys with Dynamics 365 Customer Voice
Module 11: Send Dynamics 365 Customer Voice Surveys
Module 12: Automate Dynamics 365 Customer Voice Surveys with Power Automate
Module 13: Set up Customer Service Scheduling
Module 14: Schedule Services with Customer Service Scheduling
Module 15: Enhance Agent Productivity with Customer Services Workspace
Module 16: Create Custom Experiences for Agents with Agent Experience Profiles in Customer Service
Module 17: Getting Started with Omnichannel for Customer Service
Module 18: Route and Distribute Work with Unified Routing in Dynamics 365 Customer Service
Module 19: Deploy an SMS Channel in Omnichannel for Dynamics 365 Customer Service
Module 20: Deploy Chat Widgets with Omnichannel for Dynamics 365 Customer Service
Module 21: Create Smart Assist Solutions in Omnichannel for Dynamics 365 Customer Service
Module 22: Get Started with Customer Service Insights
Module 23: Create Visualisations for Dynamics 365 Customer Service
Module 24: Get Started with Connected Customer Service for Dynamics 365 and Azure IoT
Module 25: Register and Manage Devices with Connected Customer Service for Dynamics 365 and Azure IoT
Module 26: Create Custom Apps for Dynamics 365 Customer Service
Module 27: Integrate a Power Virtual Agents bot with Omnichannel for Customer Service
(344 remaining)
The Microsoft Dynamics 365 Customer Service (MB230) Course is designed to equip professionals with the knowledge and skills required to utilise the Customer Service capabilities of the Dynamics 365 Customer Service application. It is particularly beneficial for Functional Consultants, alongside professionals such as:
There are no formal prerequisites for this Microsoft Dynamics 365 Customer Service MB230 Course.
Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.
Online Instructor-led (3 days)
Classroom (3 days)
Online Self-paced (24 hours)
Module 1: Configure Microsoft Dynamics 365 Field Service
Lab: Configure Field Service Settings
Module 2: Configure Bookable Resources in Dynamics 365 Field Service
Module 3: Schedule Crews, Facilities, and Resource Pooling in Dynamics 365 Field Service
Lab: Schedule Multiple Resources
Module 4: Work Order Management in Dynamics 365 Field Service
Module 5: Incident Types in Dynamics 365 Field Service
Module 6: Inspections in Dynamics 365 Field Service
Module 7: Manage Scheduling Options in Dynamics 365 for Field Service
Module 8: Customise the Schedule Board in Dynamics 365 Field Service
Lab: Customise the Schedule Board
Module 9: Deploying Resource Scheduling Optimisation
Module 10: Dynamics 365 Field Service Mobile Application
Module 11: Customise and Configure the Dynamics 365 Field Service Mobile Application
Module 12: Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
Module 13: Customer Assets in Dynamics 365 Field Service
Module 14: Set Up Field Service to Create Work Orders from IoT Data
Module 15: Create Custom Apps for Dynamics 365 Field Service
Module 16: Gather Customer Feedback with Dynamics 365 Customer Voice
Lab: Customise Email Templates with Survey Variables
(344 remaining)
The Microsoft Dynamics 365 Field Service Course is a training course designed to equip professionals with the knowledge and skills required to utilise the Field Service capabilities of Dynamics 365. This course can be beneficial for the professionals, including:
There are no formal prerequisites for this Microsoft Dynamics 365 Field Service MB240 Course.
Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused on implementations that aid in designing more efficient solutions that align with customer and organizational goals.
Online Instructor-led (2 days)
Classroom (2 days)
Online Self-paced (16 hours)
Within this Microsoft training course, you will learn the following modules;
Module 1: Introduction to Microsoft Dynamics 365
Module 2: Navigate Finance and Operations Apps
Module 3: Get Started with Dynamics 365 Finance
Module 4: Get Started with Production Control in Dynamics 365 Supply Chain Management
Module 5: Get Help and Learn More About Finance and Operations Apps
Module 6: Get Started with Lifecycle Services for Finance and Operations Apps
Module 7: Design and Plan an Implementation of Finance and Operations Apps
Module 8: Translate Dynamics 365 Apps and Documentation with Dynamics 365 Translation Service
Module 9: Plan and Configure the Global Address Book in Finance and Operations Apps
Module 10: Plan and Implement Legal Entities in Finance and Operations Apps
Module 11: Plan and Implement Security in Finance and Operations Apps
Module 12: Set Up Batch Jobs in Finance and Operations Apps
Module 13: Work with Workflows in Finance and Operations Apps
Module 14: Design and Build Mobile Apps for Finance and Operations Apps
Module 15: Personalise Finance and Operations Apps
Module 16: Implement Common Integration Features in Finance and Operations Apps
Module 17: Feature Management in Finance and Operations Apps
Module 18: Prepare Data for Migration to Finance and Operations Apps
Module 19: Work with Data Management in Finance and Operations Apps
Module 20: Perform User Acceptance Testing in Finance and Operations Apps
Module 21: Prepare to Go-Live with Finance and Operations Apps
Module 22: Work with Analytics and Reporting in Finance and Operations Apps
Module 23: Configure Electronic Reporting in Dynamics 365 Finance
(344 remaining)
The Microsoft Dynamics 365 Core Finance and Operations Course focuses on providing professionals with a foundational understanding of the core functionalities of the Dynamics 365 Finance and Operations application. It can be beneficial for a wide range of professionals, including:
There are no formal prerequisites for this Microsoft Dynamics 365 Core Finance and Operations MB300 Course. However, a basic knowledge of ERP and CRM concepts can be beneficial for delegates.
Organizations use Dynamics 365 for Finance and Operations to reduce operational costs and rapidly respond to changing business needs. This solution lets you and your organizations achieve these goals.
During this 2 day course, you will learn the core components of Microsoft Dynamics 365 for Finance and Operations an how to configure these components. You will also learn how to migrate data and understand go-live preparation for Microsoft Dynamics 365.
Online Instructor-led (4 days)
Classroom (4 days)
Online Self-paced (32 hours)
Within this Microsoft training course, you will learn the following modules:
Module 1: Get Started with Dynamics 365 Finance
Module 2: Configure Currencies in Dynamics 365 Finance
Module 3: Create Fiscal Calendars, Years, and Periods in Dynamics 365 Finance
Module 4: Configure Chart of Accounts in Dynamics 365 Finance
Module 5: Set Up Ledgers and Journals in Dynamics 365 Finance
Module 6: Perform General Ledger Daily Procedures in Dynamics 365 Finance
Module 7: Intercompany Accounting in Dynamics 365 Finance
Module 8: Configure Ledger Allocations and Accruals in Dynamics 365 Finance
Module 9: Configure and Perform Periodic Processes in Dynamics 365 Finance
Module 10: Work with Analytics and Reporting in Finance and Operations Apps
Module 11: Configure Cash and Bank Management in Dynamics 365 Finance
Module 12: Configure Taxes in Dynamics 365 Finance
Module 13: Configure Accounts Receivable in Dynamics 365 Finance
Module 14: Perform Accounts Receivable Daily Procedures in Dynamics 365 Finance
Module 15: Configure Credit and Collections in Dynamics 365 Finance
Module 16: Process Credit and Collections in Dynamics 365 Finance
Module 17: Configure Accounts Payable in Dynamics 365 Finance
Module 18: Perform Accounts Payable Daily Procedures in Dynamics 365 Finance
Module 19: Work with Accounting Distributions, Invoice Validations and Settlements in Dynamics 365 Finance
Module 20: Get Started with Expense Management in Dynamics 365 Project Operations
Module 21: Set Up and Configure Expense Management in Dynamics 365 Project Operations
Module 22: Create and Process Expense Reports in Dynamics 365 Project Operations
Module 23: Work with Travel Requisitions in Dynamics 365 Project Operations
Module 24: Configure and Use Basic Budgeting and Budget Control in Dynamics 365 Finance
Module 25: Configure and Use Budget Planning in Dynamics 365 Finance
Module 26: Configure Fixed Assets Management in Dynamics 365 Finance
Module 27: Manage Fixed Assets in Dynamics 365 Finance
(344 remaining)
The MB310 Course focuses on providing professionals with the knowledge and skills required to utilise the financial management capabilities of the Dynamics 365 Finance application. It can be beneficial for professionals, including:
There are no formal prerequisites for this Microsoft Dynamics 365 Finance MB310 Course. However, having a basic knowledge of ERP and CRM concepts can be beneficial for delegates.
This course covers the financial aspects of Dynamics 365: configure and use essential financial components, accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionality
Online Instructor-led (4 days)
Classroom (4 days)
Online Self-paced (32 hours)
Module 1: Get Started with Production Control
Module 2: Get Started with Discrete Manufacturing
Module 3: Configure Discrete Manufacturing
Module 4: Create and Complete Production Orders
Module 5: Work with Cost Sheeting
Module 6: Use Manufacturing Execution
Module 7: Get Started with Product Configuration
Module 8: Get Started with Lean Manufacturing
Module 9: Configure Lean Manufacturing
Module 10: Create and Process Fixed Kanban Rules
Module 11: Create and Process Event Kanban Rules
Module 12: Create and Process Scheduled Kanban Rules
Module 13: Configure Activity-Based Subcontracting and Production
Module 14: Get Started with Process Manufacturing
Module 15: Identify & Configure Batch Attributes for Process Manufacturing
Module 16: Configure Commodity Pricing and Product Compliance
Module 17: Use Warehouse Management for Manufacturing
(344 remaining)
This Microsoft Dynamics 365 Supply Chain Management, Manufacturing Course teaches delegates how to use Dynamics 365's manufacturing features. This course can be benficial for a variety of professionals, including:
For attending this Microsoft Dynamics 365 Supply Chain Management, Manufacturing MB320 Training Course, delegates should have a basic knowledge of ERP and CRM concepts.
Supply Chain Management is the procedure that converts raw materials into finished commodities and is the management of the movement of goods and services. Organisations use Dynamics 365 for Finance and Operations to run smarter with connected operations by selecting best-fit manufacturing processes, improving operational procedures, simplifying resource management, accelerating product delivery, and increasing quality and customer satisfaction. Studying this training will help learners analyse business requirements and translate them into fully realised business processes and solutions that apply industry best practices. Pursuing this training will help individuals gain the required knowledge, skills, and experience to enhance their career prospects.
This 4-day Microsoft Dynamics 365 Supply Chain Management, Manufacturing MB320 Training Course is designed to provide delegates with the fundamental knowledge and demonstrated skills in Microsoft Supply Chain Management, and Manufacturing. While attending this training, delegates will gain a thorough understanding of the concepts used in the production control module and how to implement production control parameters, production orders, and life cycle. They will learn about how to configure discrete manufacturing in finance and operations. Our highly professional professor with years of training experience will conduct this training and equip learners with the skills needed to integrate digital and physical financial systems.
Course Objectives
At the end of this training course, delegates will be able to effectively manage production and lean orders, execute data mitigation, and guarantee lower costs for their clients. They will also be able to configure and use process manufacturing in Dynamics 365 for Finance and Operations.
Online Instructor-led (5 days)
Classroom (5 days)
Online Self-paced (40 hours)
Module 1: Get Started with Dynamics 365 Supply Chain Management
Module 2: Create Products and Product Masters in Dynamics 365 Supply Chain Management
Module 3: Configure and Work with Inventory Management in Dynamics 365 Supply Chain Management
Module 4: Configure Warehouse Management in Dynamics 365 Supply Chain Management
Module 5: Create Bill of Materials in Dynamics 365 Supply Chain Management
Module 6: Set Up Versioned Products in Dynamics 365 Supply Chain Management
Module 7: Warehouse Implementation Experience in Dynamics 365 Supply Chain Management
Module 8: Inbound Warehouse Operations Using Dynamics 365 Supply Chain Management
Module 9: Outbound Warehouse Operations Using Dynamics 365 Supply Chain Management
Module 10: Execute Across Warehouse Operations in Dynamics 365 Warehouse Management
Module 11: Warehouse Management Mobile Device Configuration Using Dynamics 365 Supply Chain Management
Module 12: Work with the Costing Sheet in Dynamics 365 Supply Chain Management
Module 13: Configure and Use Agreements in Dynamics 365 Supply Chain Management
Module 14: Use Inventory Reports in Dynamics 365 Supply Chain Management
Module 15: Configure and Work With Quality Control And Quality Management In Dynamics 365 Supply Chain Management
Module 16: Work with Assets in Asset Management for Dynamics 365 Supply Chain Management
Module 17: Use Preventive and Reactive Maintenance in Asset Management for Dynamics 365 Supply Chain Management
Module 18: Create and Manage Work Orders in Asset Management for Dynamics 365 Supply Chain Management
Module 19: Schedule Work Orders in Asset Management for Dynamics 365 Supply Chain Management
Module 20: Configure and Perform the Procure-To-Purchase Process in Dynamics 365 Supply Chain Management
Module 21: Process Purchase Orders in Dynamics 365 Supply Chain Management
Module 22: Configure and Manage Vendor Collaboration in Dynamics 365 Supply Chain Management
Module 23: Configure Accounts Receivable in Dynamics 365 Finance
Module 24: Convert Prospects in Dynamics 365 Sales to Customers in Dynamics 365 Supply Chain Management
Module 25: Configure and Manage the Order to Cash Process in Dynamics 365 Supply Chain Management
Module 26: Configure and Use Intercompany Trade in Dynamics 365 Supply Chain Management
Module 27: Set up Landed Cost in Dynamics 365 Supply Chain Management
Module 28: Manage Transportation Management in Dynamics 365 Supply Chain Management
Module 29: Use Warehouse Management for Manufacturing in Dynamics 365 Supply Chain Management
Module 30: Configure and Use Built-In Master Planning in Dynamics 365 Supply Chain Management
Module 31: Use Planning Optimization in Dynamics 365 Supply Chain Management
Module 32: Describe Warehouse and Inventory Management Capabilities In Dynamics 365 Supply Chain Management
(344 remaining)
The Microsoft Dynamics 365 Supply Chain Management Course is designed for professionals with the skills and knowledge required to utilise the Supply Chain Management capabilities of Dynamics 365 Supply Chain Management. This can be beneficial for a wide range of professionals, including:
There are no formal prerequisites of the Microsoft Dynamics 365 Supply Chain Management - Functional Consultant MB330 Course. However, a basic understanding of Supply Chain Management concepts can be beneficial.
Microsoft Dynamics 365 Supply Chain Management is a solution developed to evolve manufacturing, trade, and supply chain processes. Organisations use Dynamics 365 for Supply Chain Management to automate and streamline their supply chain by modernising business logistics, delivering timely customer response, getting ahead with predictive insights, streamlining procurement, and unifying processes from sales to fulfilment. This training will help learners to increase their productivity and operational efficiency. Holding a proficient knowledge of Dynamics 365 Supply Chain Management will help individuals get the desired job roles as support supply chain management functional consultants in multinational companies.
This 5-day Microsoft Dynamics 365 Supply Chain Management MB330 Training course is designed to provide a thorough understanding of Microsoft Dynamics 365 Supply Chain Management and its important features and functionalities. During this training, delegates will learn how to configure costing versions for standard and planned costs, along with the techniques of implementing product information management to collect, handle, and integrate data sources. They will understand the use of non-conformance orders to repair an item or a faulty machine and how to run non-conformance reports. Our highly skilled trainer with years of teaching experience will conduct this course and equip delegates with a comprehensive knowledge of various supply chain management methods.
Course Objectives
After attending this Microsoft Dynamics 365 Supply Chain Management MB330 Training course, delegates will be able to manage and process inventory activities and implement inventory management. They will also be able to configure and perform warehouse management processes.
Online Instructor-led (5 days)
Classroom (5 days)
Online Self-paced (40 hours)
Within this Microsoft training course, you will learn the following modules:
Module 1: Describe the Finance and Operations Apps
Module 2: Explore the Ecosystem and Main Components of Finance And Operations Apps
Module 3: Key Differences Between Dynamics AX 2012 And Finance and Operations Apps
Module 4: Explore the Technical Architecture of Finance and Operations Apps
Module 5: Implement Application Lifecycle Management in Finance and Operations Apps
Module 6: Manage Finance and Operations Apps Implementations by Using Lifecycle Services
Module 7: Start Developing for Finance and Operations Apps by Using Visual Studio
Lab: Create A Project and Add an Element
Module 8: Manage Source Code by Using Version Control in Finance and Operations Apps
Module 9: Build Extended Data Types and Enumerations for Finance and Operations Apps
Lab: Create a Base Enumeration, Add Elements, and Update Properties
Module 10: Build Data Models in Finance and Operations Apps
Lab: Create a Table, Add Fields, And Create Field Groups
Module 11: Extend Elements in Finance and Operations Apps
Lab: Extend A Form and Add Controls
Module 12: Build Forms and Optimise Form Performance in Finance and Operations Apps
Lab: Create a Form
Module 13: Create Classes in Finance and Operations Apps
Lab: Insert Records by Using a Runnable Class
Module 14: Explore Extensions and The Extension Framework in Finance and Operations Apps
Lab: Extend An EDT
Module 15: Configure Your User Interface in Finance and Operations Apps
Module 16: Build Workspaces in Finance and Operations Apps
Module 17: Get Started with Development Using X++ In Finance and Operations Apps
Module 18: Develop Object-Oriented Code in Finance And Operations Apps
Module 19: Build Reports for Finance and Operations Apps
Module 20: Implement the Data Management Package API For Finance and Operations Apps
Module 21: Explore the Test Framework and Tools in Finance and Operations Apps
Module 22: Perform User Acceptance Testing in Finance and Operations Apps
Module 23: Explore Reporting Tools in Finance and Operations Apps
Lab: Set Authorisation Requirements on Database Tables
Module 24: Compare Reporting and Analytics in Finance and Operations Apps with Dynamics AX 2012
Module 24: Identify Data Integration Patterns and Scenarios in Finance And Operations Apps
Module 26: Implement Data Integration Concepts and Solutions for Finance and Operations Apps
Module 27: Data Integrations with Finance and Operations Apps
Module 28: Connect to Microsoft Power Platform Services with Finance and Operations Apps
Module 29: Dual-Write Implementation for Dynamics 365 Solutions
Module 30: Work with Data Management in Finance and Operations Apps
Lab: Explore the Data Management Workspace
Lab: Export Data Using the Data Management Workspace
Module 31: Work with Performance and Monitoring Tools in Finance and Operations Apps
Introduction
Module 32: Implement Role-Based Security in Finance and Operations Apps
Lab: Create A New Security Role and Add Duties
Module 33: Plan and Implement Security in Finance and Operations Apps
Lab: Work with Security
Module 34: Apply Basic Performance Optimisation in Finance and Operations Apps
Lab: Create Runnable Classes in Visual Studio to Test Code
(344 remaining)
The Microsoft Dynamics 365 Finance and Operations Apps Developer MB500 Course is designed to equip professionals with the knowledge and skills required to develop, customise, and extend applications within the Dynamics 365 Finance and Operations suite. This can be beneficial for the following professionals:
There are no formal prerequisites for this Microsoft Dynamics 365 Finance and Operations Apps Developer MB500 Course. However, a basic understanding of ERP and CRM concepts will be beneficial for delegates.
Microsoft Dynamics 365 Finance and Operations Apps Developers implement and extend applications to meet the requirements of the business. Candidates provide fully realized solutions by using standardized application coding patterns, extensible features, and external integrations.
Online Instructor-led (4 days)
Classroom (4 days)
Online Self-paced (32 hours)
Module 1: Business Value of the Microsoft Power Platform
Module 2: Build Your First Model-Driven App with Dataverse
Module 3: Create Tables in Dataverse
Module 4: Get Started with Model-Driven Apps in Power Apps
Module 5: Create and Manage Columns within a Table in Dataverse
Module 6: Get Started with Security Roles in Dataverse
Module 7: Document and Test your Power Apps application
Module 8: Get Started with Microsoft Dataverse for Teams
Module 9: Build your First App with Power Apps and Dataverse for Teams
Module 10: Create a Canvas App in Power Apps
Module 11: Navigation in a Canvas App in Power Apps
Module 12: Build the UI in a Canvas App in Power Apps
Module 13: Use and Understand Controls in a Canvas App in Power Apps
Module 14: Get started with Power Automate
Module 15: Admin Center to Manage Environments and Data Policies in Power Automate
Module 16: Introduction to Microsoft Power Platform Security and Governance
Module 17: Build your First Workflow with Power Automate and Dataverse for Teams
Module 18: Get Started Building with Power BI
Module 19: Get data with Power BI Desktop
Module 20: Create reports with Power BI and Dataverse for Teams
Module 21: Get Started with AI Builder
Module 22: Create a Chatbot with Power Virtual Agents and Dataverse for Teams
(344 remaining)
The Microsoft Power Platform App Maker (PL100) Course is a comprehensive training cours that focuses on equipping participants with the skills and knowledge to create custom applications using the Microsoft Power Platform. This course can benefit a wide range of professionals, including:
There are no formal prerequisites for this Microsoft Power Platform App Maker PL100 Course. However, there a basic knowledge in certain subjects can prove beneficial to delegates. For instance, delegates can navigate comfortably through this course if they possess the following:
This course will teach you how to build apps with low-code techniques to simplify, automate, and transform business tasks and processes using Microsoft Power Platform.
Online Instructor-led (4 days)
Classroom (4 days)
Online Self-paced (32 hours)
Within this Microsoft training course, you will learn the following modules:
Module 1: Describe the Business Value of the Microsoft Power Platform
Module 2: Get Started with Power Pages
Module 3: Create and Use Analytics Reports with Power BI
Module 4: Manage Workspaces and Datasets in Power BI
Module 5: Create Tables in Dataverse
Module 6: Manage Tables in Dataverse
Module 7: Create and Manage Columns within a Table in Dataverse
Module 8: Create a Relationship Between Tables in Dataverse
Module 9: Working with Choices in Dataverse
Module 10: Get Started with Security Roles in Dataverse
Module 11: Use Administration Options for Dataverse
Module 12: Manage Dynamics 365 Model-driven App Settings and Security
Module 13: Introduction to Microsoft Power Platform Security and Governance
Module 14: Get Started with Model-driven Apps in Power Apps
Module 15: Configure Forms, Charts, and Dashboards in Model-driven Apps
Module 16: Get Started with Power Apps Canvas Apps
Module 17: Connect to Other Data in a Power Apps Canvas App
Module 18: How to Build the UI in a Canvas App in Power Apps
Module 19: Manage Apps in Power Apps
Module 20: Build your First App with Power Apps and Dataverse for Teams
Module 21: Access Dataverse in Power Pages Websites
Module 22: Authentication and User Management in Power Pages
Module 23: Power Pages Maintenance and Troubleshooting
Module 24: Define and Create Business Rules in Dataverse
Module 25: Get Started with Power Automate
Module 26: Use the Admin Center to Manage Environments and Data Policies in Power Automate
Module 27: Use Dataverse Triggers and Actions in Power Automate
Module 28: Extend Dataverse with Powee Automate
Module 29: Introduction to Expressions in Power Automate
Module 30: Build your First Power Automate for Desktop Flow
Module 31: Run a Power Automate for Desktop Flow in Unattended Mode
Module 32: Optimise your Business Process with Process Advisor
Module 33: Get Started with Power Virtual Agents Bots
Module 34: Enhanced Power Virtual Agents Bots
Module 35: Manage Topics in Power Virtual Agents
Module 36: Manage Power Virtual Agents
Module 37: Get Started Building with Power BI
Module 38: Get Data with Power BI Desktop
Module 39: Model Data in Power BI
Module 40: Use Visuals in Power BI
Module 41: Explore Data in Power BI
Module 42: Publish and Share in Power BI
Module 43: Manage Solutions in Power Apps and Power Automate
Module 44: Load/Export Data and Create and Data Views in Dataverse
Module 45: Get Started with AI Builder
Module 46: Manage Models in AI Builder
Module 47: Use AI Builder in Power Automate
Module 48: Functional Consultant Skills
Module 49: Solution Architect Series: Plan Application Lifecycle Management for Power Platform
(344 remaining)
This Microsoft Power Platform Functional Consultant PL200 Course is a training course designed to equip professionals with the knowledge and skills required to utilise the Microsoft Power Platform to design and create solutions that enhance business processes and data insights. It can benefit a wide range of professionals, including:
Microsoft Power Platform empowers organizations to automate business processes, develop their own rich app experiences, and connect with customers better and faster. In this course, students will learn to perform discovery, capture requirements, engage subject matter experts and stakeholders, translate requirements, and configure Microsoft Power Platform solutions and apps. They will supplement their learnings with hands-on labs to create application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and custom visualizations. Microsoft Power Platform is comprised of four key products: Power Apps, Power Automate, Power BI, and Power Virtual Agents. In this course, we will cover these four applications in depth, with additional focus on Microsoft Dataverse, AI Builder, connectors, and portals.
Online Instructor-led (5 days)
Classroom (5 days)
Online Self-paced (40 hours)
Module 1: How to Build Your First Model-Driven App with Dataverse
Module 2: Get Started with Model-Driven Apps in Power Apps
Module 3: Manage Tables in Dataverse
Module 4: Create and Manage Columns Within a Table in Dataverse
Module 5: Working with Choices in Dataverse
Module 6: Create a Relationship Between Tables in Dataverse
Module 7: Define and Create Business Rules in Dataverse
Module 8: Create and Define Calculation or Rollup Columns in Dataverse
Module 9: Get Started with Security Roles in Dataverse
Module 10: Get Started with Power Apps Canvas Apps
Module 11: Customise a Canvas App in Power Apps
Module 12: Manage Apps in Power Apps
Module 13: Navigation in a Canvas App in Power Apps
Module 14: How to Build the UI in a Canvas App in Power Apps
Module 15: Use and Understand Controls in a Canvas App in Power Apps
Module 16: Document and Test Your Power Apps Application
Module 17: Use Imperative Development Techniques for Canvas Apps in Power Apps
Module 18: Create Formulas That Use Tables, Records, and Collections in a Canvas App in Power Apps
Module 19: Perform Custom Updates in a Power Apps Canvas App
Module 20: Complete Testing and Performance Checks in a Power Apps Canvas App
Module 21: Work with Relational Data in a Power Apps Canvas App
Module 22: Work with Data Source Limits (Delegation Limits) in a Power Apps Canvas App
Module 23: Connect to Other Data in a Power Apps Canvas App
Module 24: Use Custom Connectors in a Power Apps Canvas App
Module 25: Get Started with Power Automate
Module 26: Build Approval Flows with Power Automate
Module 27: Introduction to Expressions in Power Automate
Module 28: Introduction to Microsoft Power Platform Developer Resources
Module 29: Use Developer Tools to Extend Microsoft Power Platform
Module 30: Introduction to Extending Microsoft Power Platform
Module 31: Introduction to Dataverse for Developers
Module 32: Extend Plug-ins
Module 33: Performing Common Actions with Client Script
Module 34: Automate Business Process Flows with Client Script
Module 35: Get Started with Power Apps Component Framework
Module 36: Build a Power Apps Component
Module 37: Use Advanced Features with Power Apps Component Framework
Module 38: Work with Dataverse Web API
Module 39: Integrate Dataverse Azure Solutions
(344 remaining)
The Microsoft Power Platform Developer PL400 Course is designed to equip professionals with the skills and knowledge required to create custom applications and solutions using the Microsoft Power Platform. Below are some professionals who can have benefit from this course:
Delegates must have a basic knowledge of Power Platform, alongside development experience in JavaScript, JSON, TypeScript, C#, HTML, .NET, Microsoft Azure, Microsoft 365, RESTful Web Services, ASP.NET, and Power BI.
The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating, and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.
Online Instructor-led (3 days)
Classroom (3 days)
Online Self-paced (24 hours)
Module 1: Becoming a Solution Architect for Dynamics 365 and Microsoft Power Platform
Module 2: Discover Customer Needs as a Solution Architect for Dynamics 365 and Microsoft Power Platform
Module 3: Propose a Solution as a Solution Architect for Microsoft Power Platform and Dynamics 365
Module 4: Work with Requirements for Microsoft Power Platform and Dynamics 365
Module 5: Perform Fit Gap Analysis
Module 6: Solution Architect Series: Implement Project Governance for Power Platform and Dynamics 365
Module 7: Solution Architect Series: Power Platform Architecture
Module 8: Solution Architect Series Model Data for Power Platform Solutions
Module 9: Solution Architect Series: Evaluate Power Platform Analytics and AI
Module 10: Solution Architect Series: Explore Power Apps Architecture
Module 11: Solution Architect Series: Plan Application Lifecycle Management for Power Platform
Module 12: Explore Power Automate Architecture
Module 13: Solution Architect Series: Model Security for Power Platform Solutions
Module 14: Solution Architect Series: Implement Integrations with Power Platform
Module 15: Solution Architect Series: Explore Power Virtual Agents
Module 16: Solution Architect Series: Explore Robotic Process Automation
Module 17: Solution Architect Series: Testing and Go-Live
(344 remaining)
The Microsoft Power Platform Solution Architect PL600 Course is designed to provide comprehensive training for Solution Architects and other professionals who work with Microsoft's Power Platform technologies. It can be beneficial for a variety of professionals, including:
There are no formal prerequisites for the Microsoft Power Platform Solution Architect PL600 Course.
Microsoft Power Platform solution architects lead successful implementations and focus on addressing organisations' broader business and technical requirements. The solution architect performs proactive and preventative efforts to increase the customer's investment value and promote organisational health. It provides the ability to identify opportunities to solve business problems successfully. Holding the required skills and knowledge of using Power Platform, Dynamics 365 customer engagement apps, related Microsoft cloud solutions, and other third-party technologies will help individuals climb up the ladder of success in terms of value and career opportunities.
In this 3-day Microsoft Power Platform Solution Architect PL600 training course, delegates will learn how to design, implement, deploy, and adopt the overall solution. During this training, delegates will learn various topics such as solution architect’s role, project methodology, power platform architecture, security modelling, enterprise BI, chatbot options, and more. Our highly professional trainer with years of experience in teaching such courses will conduct this training and will help you get a comprehensive understanding required to use Power Platform.
They will learn various concepts such as:
At the end of this training, delegates will be able to make decisions across development, configuration, integration, infrastructure, security, availability, storage, and change management. They will also be able to make decisions as a Solution Architect during an implementation, covering security, integrations, power apps architecture, power automate architecture, and more. This interactive training will enable them to adopt new technologies that drive innovation to bring better solutions to customers.
Online Instructor-led (1 days)
Classroom (1 days)
Online Self-paced (8 hours)
Module 1: Describe the Business Value of the Microsoft Power Platform
Module 2: Identify Foundational Components of Microsoft Power Platform
Module 3: Describe How to Build Applications with Microsoft Power Apps
Module 4: Describe Building Automation with Microsoft Power Automate
Module 5: Describe the Capabilities of Microsoft Power BI
Module 6: Describe Complementary Microsoft Power Platform Solutions
(344 remaining)
The Microsoft Power Platform Fundamentals (PL900) Course is designed to introduce professionals to the core concepts and capabilities of the Microsoft Power Platform. Below are some professionals who can have benefit from this course:
There are no formal prerequisites for this Microsoft Power Platform Fundamentals PL900 Course.
Learn the business value and product capabilities of Microsoft Power Platform. Create simple Power Apps, connect data with Dataverse, build a Power BI Dashboard, and automate processes with Power Automate. Candidates for this exam aspire to improve productivity by understanding the capabilities of the Microsoft Power Platform, automating basic business processes with Power Automate, performing basic data analysis with Power BI, acting more effectively by creating simple Power Apps experiences, and creating powerful chatbots by using Power Virtual Agents.
Online Instructor-led (4 days)
Classroom (4 days)
Online Self-paced (32 hours)
Module 1: Becoming a Solution Architect for Dynamics 365 and Microsoft Power Platform
Module 2: Discover Customer Needs as a Solution Architect for Dynamics 365 and Microsoft Power Platform
Module 3: Propose a Solution as a Solution Architect for Microsoft Power Platform and Dynamics 365
Module 4: Work with Requirements for Microsoft Power Platform and Dynamics 365
Module 5: Perform Fit Gap Analysis
Module 6: Get Started with Lifecycle Services for Finance and Operations Apps
Module 7: Design and Plan an Implementation of Finance and Operations Apps
Module 8: Translate Dynamics 365 Apps and Documentation with Dynamics 365 Translation Service
Module 9: Prepare Data for Migration to Finance and Operations Apps
Module 10: Work with Data Management in Finance and Operations Apps
Module 11: Perform User Acceptance Testing in Finance and Operations Apps
Module 12: Get Started with a Finance and Operations Implementation Project
Module 13: FastTrack Customer Success Program for Finance and Operations
Module 14: Implement Application Lifecycle Management in Finance and Operations Apps
Module 15: Explore Extensions and the Extension Framework in Finance and Operations Apps
Module 16: Consume Business Events in Finance and Operations Apps
Module 17: Identify Data Integration Patterns and Scenarios in Finance and Operations Apps
Module 18: Data Integrations with Finance and Operations Apps
Module 19: Work with Analytics and Reporting in Finance and Operations Apps
Module 20: Describe the Business Value of the Microsoft Power Platform
Module 21: Identify Foundational Components of Microsoft Power Platform
Module 22: Design and Build Mobile Apps for Finance and Operations Apps
Module 23: Updates and Upgrades for Finance and Operations Apps
Module 24: Work with Performance and Monitoring Tools in Finance and Operations Apps
Module 25: Plan and Implement Security in Finance and Operations Apps
Module 26: Implement Role-Based Security in Finance and Operations Apps
Module 27: Prepare to Go-Live with Finance and Operations Apps
Module 28: Feature Management in Finance and Operations Apps
Module 29: Get Started with Success by Design for Dynamics 365
Module 30: Create a Solution Blueprint for Dynamics 365 Solutions
Module 31: Plan a Testing Strategy for Your Dynamics 365 Solution
Module 32: Design Data Models for Dynamics 365 Solutions
Module 33: Business Intelligence and Analytics Design for Dynamics 365 Solutions
Module 34: Gap Solution Design for Dynamics 365 Solutions
Module 35: Create a Data Migration Strategy for Dynamics 365 Solutions
Module 36: Review the Security Model for Your Dynamics 365 Solutions
Module 37: Integration Design for Dynamics 365 Solutions
Module 38: Dual-Write Implementation for Dynamics 365 Solutions
Module 39: Implement a Performance Strategy for Dynamics 365 Solutions
Module 40: Cutover Strategy for Dynamics 365 Solutions
Module 41: Post Go-Live Strategy for Dynamics 365 Solutions
Module 42: Get Started with Configuration and Personalisation in Finance and Operations Apps
Module 43: Configure Your User Interface in Finance and Operations Apps
Module 44: Configure Your Data in Finance and Operations Apps
(344 remaining)
This Microsoft Dynamics 365 Finance and Operations Apps Solution Architect MB700 Training is ideal for those professionals who are looking to enhance their skills in implementing and configuring Microsoft Dynamics 365 Finance and Operations Apps solutions should consider this training. This includes professionals such as:
This Microsoft Dynamics 365 Finance and Operations Apps Solution Architect MB700 Training has no formal prerequisites. However, having a fundamental knowledge of Microsoft Dynamics 365 functionality and experience in IT would also be beneficial.
Microsoft Dynamics 365 is a group of intelligent business applications that helps individuals to run their whole business and gives more excellent outcomes through predictive, AI-driven insights. It is the Microsoft family of business applications. Solutions Architects for Finance and Operations app in Microsoft Dynamics 365 are trustable advisors who understand practices and software capabilities recommended by the business. They guide members of the team to implement Dynamics solutions that will meet the predetermined execution goals. With the in-depth knowledge in Microsoft Dynamics 365 Finance and Operations Apps Solution Architect, you can enjoy good job opportunities such as Project Manager, Senior Microsoft Dynamics 365 Developer, Dynamics 365 Technical Consultant and many more.
In this three day Microsoft Dynamics 365: Finance and Operations Apps Solution Architect course, delegates will be provided with the technical information focusing on application architecture and technical skills. They will get information on licensing, AppSource and support for Dynamics 365, and know about what is ALM (Application Lifecycle Management). Delegates will understand the concepts and tools used for data management.
This course will cover these following topics:
At the end of this training, delegates will be able to use lifecycle services as a solution architect. They will gain complete knowledge on Microsoft Dynamics 365 for Finance and Operations Apps. Delegates will know about the considerations for blueprinting Dynamics 365 solution. They will also be able to have architectural conversations on extensibility, security, and performance. This course will be taught by our professional trainers who have years of experience in teaching technical courses.
Online Instructor-led (4 days)
Classroom (4 days)
Online Self-paced (32 hours)
Within this Microsoft training course, you will learn the following modules:
Module 1: Start your Free Dynamics 365 Business Central Trial
Module 2: Introducing Microsoft Dynamics 365 Business Central
Module 3: Customise Microsoft Dynamics 365 Business Central
Module 4: Administer Dynamics 365 Business Central Online
Module 5: Create New Companies in Business Central
Module 6: Migrate Data to Business Central
Module 7: Manage Users and Implement Security in Business Central
Module 8: Set up Email in Dynamics 365 Business Central
Module 9: Integrate Business Central with Outlook
Module 10: Create Workflows in Dynamics 365 Business Central
Module 11: Use Approval Workflows in Dynamics 365 Business Central
Module 12: User Interface Essentials in Dynamics 365 Business Central
Module 13: Personalise the Microsoft Dynamics 365 Business Central User Interface
Module 14: Use Alternative Interfaces for Dynamics 365 Business Central
Module 15: Change How Documents Look in Business Central
Module 16: Configure Business Central for Excel and Power BI
Module 17: Migrate On-Premises Data to Dynamics 365 Business Central
Module 18: Set Up General Ledger Configuration Options in Dynamics 365 Business Central
Module 19: Set up Number Series and Trail Codes in Dynamics 365 Business Central
Module 20: Set up Posting Groups in Dynamics 365 Business Central
Module 21: Set up Dimensions in Dynamics 365 Business Central
Module 22: Set Up the Chart of Accounts in Dynamics 365 Business Central
Module 23: Set Up General Journal Templates in Dynamics 365 Business Central
Module 24: Create and Process Journal Entries in Dynamics 365 Business Central
Module 25: Post Periodic Journal Entries in Dynamics 365 Business Central
Module 26: Work with Trade Master Data in Microsoft Dynamics 365 Business Central
Module 27: Set up Trade in Microsoft Dynamics 365 Business Central
Module 28: Create Purchase Documents in Dynamics 365 Business Central
Module 29: Receive and Invoice Items in Dynamics 365 Business Central
Module 30: Set Up Purchase Prices and Discounts in Dynamics 365 Business Central
Module 31: Post Purchase Item Charges in Dynamics 365 Business Central
Module 32: Estimate Purchase Order Receipt Dates in Dynamics 365 Business Central
Module 33: Create Sales Documents in Dynamics 365 Business Central
Module 34: Ship and Invoice Items in Dynamics 365 Business Central
Module 35: Manage Sales Prices in Dynamics 365 Business Central
Module 36: Set Up Discounts for your Customers in Dynamics 365 Business Central
Module 37: Promising Sales Order Delivery in Dynamics 365 Business Central
Module 38: Set Up Returns Management in Dynamics 365 Business Central
Module 39: Manage Customer Returns in Dynamics 365 Business Central
Module 40: Manage Returns to Vendors in Dynamics 365 Business Central
Module 41: Set up Cash Management in Dynamics 365 Business Central
Module 42: Enter Payments in the Cash Receipt Journal and the Payment Journal in Dynamics 365 Business Central
Module 43: Suggest Vendor Payments in Dynamics 365 Business Central
Module 44: Use Checks to Pay Vendors in Dynamics 365 Business Central
Module 45: Perform a Bank Reconciliation in Dynamics 365 Business Central
Module 46: Set Up Payment Reconciliation Journals in Dynamics 365 Business Central
Module 47: Use the Payment Reconciliation Journal in Dynamics 365 Business Central
Post and Reconcile the Payment Reconciliation
(344 remaining)
This Microsoft Dynamics 365 Business Central Functional Consultant MB800 Course is designed to equip participants with the skills and knowledge needed to implement and configure Dynamics 365 Business Central, an ERP solution for small and medium-sized businesses. This course can benefit a wide range of professionals, including:
There are no formal prerequisites for the Microsoft Dynamics 365 Business Central Functional Consultant MB800 Course.
Microsoft Dynamics 365 is a cloud-based business application service developed by Microsoft for maximum flexibility and extensibility. It combines modules of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM), along with high-productivity applications and Artificial Intelligence (AI) tools. It helps users to improve their customer relationships, streamline business activities and work more effectively. Dynamics 365 Functional Consultants are responsible for setting up processes for small or medium-sized businesses.
This 4-day Microsoft Dynamics 365 Business Central Functional Consultant training course aims to provide delegates with an in-depth knowledge of business central, configuring sales, purchasing, configuring financials, and perform central business operations. Delegates will become familiar with how configuring master data for sales and purchasing.
The course will include the following essential topics:
At the end of this training, delegates will be able to implement core application setup processes for small and large businesses. The Knowledge Academy's technical expert trainers will provide this training and help you to get the desired expertise and skills of how to configure master data for sales and purchasing, how to configure pricing and discounts, and how to perform basic tasks in Business Central effectively. Holding comprehensive knowledge and skills of Microsoft Dynamics 365 Business Central Functional Consultant help individuals to get their desired job roles.
Online Instructor-led (4 days)
Classroom (4 days)
Online Self-paced (32 hours)
Within this Microsoft training course, you will learn the following modules:
Module 1: Get Started with Dynamics 365 Customer Insights- Data
Module 2: Ingest Data into Customer Insights-Data
Module 3: Create a Unified Customer Profile in Dynamics 365 Customer Insights – Data
Module 4: Work with Dynamics 365 Customer Insights – Data
Module 5: Enrich Data and Predictions with Customer Insights – Data
Module 6: Manage External Connections with Customer Insights - Data
Module 7: Configure and Administer Customer Insights – Data
(344 remaining)
The Microsoft Customer Data Platform Specialty MB260 Training is targeted towards professionals who are focused on leveraging customer data for actionable insights, personalised marketing, and enhanced customer experiences.
The following professionals will benefit from this course:
Before attending this course, delegates must have:
Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This course begins with importing and transforming your customer data and culminates with extending your customer data platform solution into the Power Platform and Dynamics 365 applications.
Online Instructor-led (5 days)
Classroom (5 days)
Online Self-paced (40 hours)
Course Outline
Module 1: Configure Dynamics 365 Commerce Headquarters
Module 2: Configure Products, Prices, Discounts, Loyalty, and Affiliations
Module 3: Manage Point of Sale (POS) in Dynamics 365 Commerce
Module 4: Configure and Manage Dynamics 365 Commerce Call Centres
Module 5: Manage E-Commerce
(344 remaining)
The Microsoft Dynamics 365 Commerce Functional Consultant MB340 course is designed for professionals who want to specialise in implementing and configuring Dynamics 365 Commerce solutions for businesses. This course will benefit the following professionals:
There are no formal prerequisites to attend the Microsoft Dynamics 365 Commerce Functional Consultant MB340 Training course. However, a strong understanding of unified commerce business operation will be beneficial.
Course Overview
Dynamic 365 Functional Consultant is responsible for engaging with subject matter experts and stakeholders, performing discovery, capturing requirements, translating requirements, and confirming the applications and solutions. Microsoft Dynamics 365 Commerce Functional Consultant configure Dynamics 365 Commerce headquarters, manage e-commerce, manage Point of Sale (POS), and configure prices, products, loyalty, affiliations, and discounts. Studying Microsoft Dynamics 365 Commerce Functional Consultant MB340 Training course is helpful for learners to configure, deploy, and maintain Dynamics 365 Commerce. It will help organisations to manage and configure commerce call centres. This training will help learners expand their skills and undertake a variety of tremendous job opportunities in various international companies.
This 5-day Microsoft Dynamics 365 Commerce Functional Consultant MB340 Training course covers all necessary concepts to help delegates become thoroughly familiar with the dynamics 365 commerce functional consultant. During this training, they will learn about how to configure organisational hierarchies and hierarchy purposes. They will also learn about how to configure and manage gift cards, configure and assign order fulfilment groups, configure data distribution, configure warranty settings, configure category pricing rules, configure channel return policies, and many more. Our highly professional trainer with years of experience in teaching Microsoft courses will conduct this training course and will help you get a complete understanding of Microsoft dynamics 365 commerce.
This training will cover various essential topics, such as:
After attending Microsoft Dynamics 365 Commerce Functional Consultant MB340 Training course, they will be able to create and configure channel and sales order attributes. They will also be able to validate retail transactions by using the transaction consistency checker.
Online Instructor-led (3 days)
Classroom (3 days)
Online Self-paced (24 hours)
Module 1: Introduction
Module 2: Initial Setup and Configuration
Module 3: Security
Module 4: Creating and Managing Entities
Module 5: Customising Fields
Module 6: Customising Relationships and Mappings
Module 7: Customising Forms, Views and Visualisations
Module 8: Unified Client Interface (UCI)
Module 9: Processes: Workflows, Business Process Flows and Custom Actions
Module 10: Solution Management
(344 remaining)
The Microsoft Dynamics 365 Customisation and Configuration M55242 course is designed for professionals aiming to specialise in customising and configuring Dynamics 365 solutions to meet specific business needs.
There are no formal prerequisites to attend the Microsoft Dynamics 365 Customisation and Configuration M55242 Course. However, a basic understanding of Microsoft Dynamics 365 would be beneficial.
Microsoft Dynamics 365 is a cloud-based business applications platform that consolidates parts of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) with artificial intelligence tools and productivity applications. Microsoft Dynamics 365 Customisation and Configuration Training course will give you an in-depth understanding of customising, configuring, and maintaining the components of Microsoft Dynamics 365. Attending this Microsoft Dynamics 365 Customisation and Configuration M55242 Training course will provide the delegates with extensive hands-on expertise with installing, designing, configuring and managing Microsoft Dynamics 365 customer engagement components. The information obtained from this training will lead you to attain greater designations such as senior technical lead, Dynamics CRM Developer, data engineer, and many other designations.
The Knowledge Academy 3-day Microsoft Dynamics 365 Customisation and Configuration M55242 Training course is sketched to familiarise the delegates with the tools for Dynamics 365 customisers. Delegates will understand the differences between dynamics 365 organisations and environments, configure and set up Dynamics 365 admin centre, configure user levels and access levels, etc. During this training course, delegates will also gain a comprehensive knowledge of customising fields, customising relationships and mappings, and more topics.
Other than the above topics, delegates will also learn the following concepts:
Our highly expert trainer with abundant knowledge has curated this training course to provide delegates with the knowledge of customising and configuring the components of Microsoft 365.
At the end of this training course, delegates will be able to know the procedure to understand the steps to configure Skype, SharePoint, and OneNote integration. This training course will also enable the delegates to design and configure business units to provide security using the inbuilt tools in Microsoft Dynamics 365.
Please note the exam for this course has been retired by Microsoft
Online Instructor-led (2 days)
Classroom (2 days)
Online Self-paced (16 hours)
Module 1: Introduction to PowerApps
Module 2: Getting Started with PowerApps
Module 3: Branding and Media
Module 4: PowerApps Controls
Module 5: Data Sources and Logic
Module 6: Model-Driven Apps
Module 7: PowerApp Integration
Module 8: Administration and Maintenance of PowerApps
(344 remaining)
The Microsoft Power Apps for End Users 55265AC course is designed to empower individuals with the skills and knowledge needed to create custom business applications using Microsoft Power Apps. This course will benefit the following professionals:
There are no formal prerequisites to attend the Microsoft Power Apps for End Users 55265AC Course. However, a basic understanding of Microsoft .NET and Visual Studio would be beneficial.
Power Apps is a suite of services, apps, connectors, and data platforms that gives a fast development environment to create custom applications for business requirements. Power Apps created using strong business workflow and logic abilities to convert manual business operations into automated processes. It can swiftly build custom apps that link to data stored in the various online or underlying data platforms and on-premises data sources. It allows you to build mobile apps that effectively operate on iOS, Android, Windows, and Internet browsers. Studying this training will assist you in designing a solution from scratch even without needing to write codes successfully.
In this 2-day Microsoft PowerApps M55265 Training course, delegates will learn how to design, test, and publish new apps that work with various data sources. During this training, delegates will learn various concepts such as introduction to PowerApps, benefits of Apps, specific data examples, add, edit, remove controls, duplicate screens, discover PowerApps with templates, etc. Our highly professional trainer with years of experience in teaching Microsoft courses will conduct this training and help delegates get a comprehensive understanding of Microsoft PowerApps.
Delegates will also cover various concepts such as:
At the end of this training, delegates will be able to build and deploy new applications for their business successfully. They will also be able to use advanced features of PowerApps, get its benefits in their business and apply various ways to build and access their apps for different devices.
Online Instructor-led (1 days)
Classroom (1 days)
Online Self-paced (8 hours)
Module 1: Introduction
Module 2: Records, Activities and Personal Options
Module 3: Performing Work in Dynamics 365
Module 4: Searching in Dynamics 365
Module 5: Reports, Charts and Dashboards
(344 remaining)
The Introduction to Microsoft Dynamics 365 55250A Training ideal for individuals in various professional roles who wish to enhance their understanding and proficiency in using Microsoft Dynamics 365. This training is suitable for:
To register in the Introduction to Microsoft Dynamics 365 55250A Training, participants are required to possess some proficiency in using Microsoft Office, including Microsoft Excel and Microsoft Outlook.
Microsoft Dynamics 365 is a cloud-based business applications platform that combines Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) components, productivity apps, and artificial intelligence tools. It helps businesses incorporate their data, business logic, and processes that help automate and integrate the intelligent sales and marketing capabilities that efficiently connect, prioritise, and convert leads into paying customers. This training is intended to present common skills the end user requires to efficiently perform their work processes using Microsoft Dynamics 365.
In this 1-Day Introduction to Microsoft Dynamics 365 55250A Training course, delegates will learn how to work with records, create personal views, reassign records to a different owner, and share views and charts with other users. They'll also learn to search for and find information in Microsoft Dynamics customer engagement. They'll also gain end-user skills and knowledge to find information quickly and easily using out of the box tools, such as advanced find, the report wizard, charts and dashboards through the web browser and Dynamics 365 for Outlook. Our highly skilled and professional trainer, who has years of experience teaching Microsoft training courses, will conduct this training.
This course will also cover various essential concepts, such as:
After attending this training course, delegates will be able to use the Sales Hub, Customer Service Hub, and the Marketing App from Dynamics 365. They will also be able to work with records, create personal views, share records, and perform bulk operations.
Online Instructor-led (1 days)
Classroom (1 days)
Online Self-paced (8 hours)
Module 1: Modern Development Environment
Module 2: Tables
Module 3: Table Extension
Module 4: Pages
Module 5: Page Extensions
Module 6: Entitlements and Permission Sets
Module 7: Basics of AL Programming
Module 8: Built-in Functions in Business Central
Module 9: Debugging in Business Central
Module 10: Files
Module 11: XMLPorts
Module 12: Queries
Module 13: Reporting
Module 14: Power BI
(344 remaining)
The Introduction to AL Programming in Dynamics 365 Business Central training course is designed for individuals who are interested in or have a role related to developing, customising, or configuring Dynamics 365 Business Central, which is Microsoft's ERP (Enterprise Resource Planning) solution. This course is particularly suitable for:
There are no formal prerequisites for attending this training. However, having prior knowledge of Dynamics 365 Business Central and its basic functionality and understanding of programming concepts would be beneficial for the delegates.
The Knowledge Academy’s 1-day Introduction to AL Programming in Dynamics 365 Business Central Training course provides delegates with a comprehensive knowledge of AL Programming. They will gain knowledge of various concepts such as reusing code, complex data types, enum objects, unary operators, etc. This course covers essential concepts, syntax, and best practices to enable learners to develop and customise applications in Business Central using AL. Our highly experienced and professional trainer will conduct this training and provide delegates with the ins and outs of AL Programming.
Course Objectives:
After attending this training course, delegates will be able to discover intrinsic data types and complex data types. They will also be able to use assignments and different types of conversions in Dynamics 365.
Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344203999 or Enquire.
Our training experts have compiled a range of course packages to compliment a variety of categories in order to help fast track your career. The packages consist of the best possible qualifications in each industry and allows you to purchase multiple courses at a discounted rate.
Total without package: £1590
Package price: £995 (Save £595)
Retired: Microsoft Power Platform and Dynamics 365 Core MB200£3995
Retired: Microsoft PowerApps and Dynamics 365 Developer MB400£3995
Total without package: £7990
Package price: £4795 (Save £3195)
Total without package: £3990
Package price: £2395 (Save £1595)
Total without package: £4990
Package price: £2995 (Save £1995)
Total without package: £4990
Package price: £2995 (Save £1995)
Microsoft Dynamics 365 Finance MB310£2495
Microsoft Dynamics 365 Core Finance and Operations MB300£1595
Total without package: £4090
Package price: £2495 (Save £1595)
Microsoft Dynamics 365 Supply Chain Management, Manufacturing MB320£2595
Microsoft Dynamics 365 Core Finance and Operations MB300£1595
Total without package: £4190
Package price: £2495 (Save £1695)
Microsoft Dynamics 365 Core Finance and Operations MB300£1595
Microsoft Dynamics 365 Finance and Operations Apps Developer MB500£3295
Total without package: £4890
Package price: £2895 (Save £1995)
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water