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Module 1: Role of a Minute Taker
Module 2: Minutes Styles
Module 3: Techniques for Preparing Minutes
Module 4: Interactive Meetings
Module 5: Developing Your Minute Taking Skills
Module 6: Listening Skills
(344 remaining)
The Minute Taking Training Course is designed for anyone who wants to improve their process of recording the discussions and decisions made during a meeting. The following professionals can benefit from attending this course:
There are no formal prerequisites for the Minute Taking Training Course. However, a basic understanding of meetings and how they work would be beneficial for delegates.
Efficient Minute Taking plays a vital role in documenting and preserving necessary information during meetings and discussions. For PA and Secretary aspirants, mastering this skill can be beneficial. The ability to accurately record and organise key points discussed during meetings not only demonstrates competence but also ensures organisational transparency and accountability, reinforcing the significance of PA and Secretarial Courses. Proficiency in Minute Taking is essential for professionals pursuing careers as Personal Assistants, Secretaries, and Administrative Support Personnel. These roles often require meticulous documentation of meetings, decisions, and action items, where precision is paramount. Additionally, executives and leaders can significantly benefit from mastering this skill, as it streamlines communication and record-keeping, enhancing productivity and decision-making processes.
This intensive 1-day PA and Secretarial Training Course is designed to equip delegates with the essential tools and techniques required for effective Minute Taking. Through interactive sessions and practical exercises, delegates will gain the confidence and competence to excel in Minute Taking, enhancing their value within the organisation and contributing significantly to efficient communication and informed decision-making processes.
Course Objectives:
After completing the Minute Taking Course, delegates will receive a certification that recognises their newfound skills and competence in Minute Taking. This certification will not only validate their expertise but also open doors to enhanced career opportunities.
Module 1: Role of the Executive Personal Assistant
Module 2: Maintaining Your Focus
Module 3: Working with Senior Management
Module 4: Work Styles and Productivity
Module 5: Communicating Effectively with Manager
Module 6: Communicating Confidently with Managers
Module 7: Representing Your Manager
Module 8: Organising Meetings and Setting Out an Agenda
Module 9: Interpersonal Communication with Colleagues
Module 10: Guide to Appraisals
Module 11: Networking Skills
(344 remaining)
The Perfect Executive Personal Assistant Training Course is designed for anyone who wants to become an Executive Personal Assistant. The following professionals can benefit from attending this course:
There are no formal prerequisites for the Perfect Executive Personal Assistant Training Course. However, a basic understanding of Office Administration or Customer Service would be extremely beneficial for delegates.
The Perfect Executive Personal Assistant is not just an individual who performs administrative tasks; they are crucial for an executive's day-to-day operations. Their expertise ranges from managing schedules, coordinating meetings, and handling communication, to anticipating the needs of their superiors, all while maintaining an impeccable level of discretion and professionalism.
Beyond these duties, the ideal assistant embodies adaptability, understanding the ever-evolving dynamics of the business landscape. Executive Personal Assistants, Secretaries, Administrative Assistants, and anyone aspiring to excel in organisational support roles should aim to master this skill. This knowledge equips them to handle complex tasks, streamline communications, and enhance productivity.
This intensive 1-day training is designed to empower delegates with practical skills that immediately impact their performance. It covers a wide range of topics, including time management, communication, multitasking, and problem-solving. The training enables delegates to become more effective in their roles, enhancing their value to their executives and organisations.
Course Objectives:
After completing the Perfect Executive Personal Assistant Training Course, delegates will receive a certification that attests to their expertise and competence in providing top-tier executive support. This certification not only bolsters their resume but also opens doors to exciting career opportunities where their skills and knowledge will be in high demand.
Module 1: Introduction to Touch Typing
Module 2: Injuries and Risks
Module 3: Developing Keyboard Skills
Module 4: Memorising Keyboards
Module 5: Key Drills
Module 6: Touch Typing Test
(344 remaining)
This Touch Typing Course equips delegates with the tips and tricks required to improve their typing skills and achieve work targets efficiently. It is designed to teach delegates the basics of touch typing, such as proper finger placement on the keyboard and how to type without looking at the keys. The following professionals can benefit from attending this course:
There are no formal prerequisites for the Touch Typing Course. However, a basic understanding of using keyboards and the ability to type a few words per minute can be beneficial to the delegates.
Touch Typing, an essential skill in today's digital age, is the focus of this course. In a world where efficiency and productivity are paramount, the ability to type accurately and swiftly is more valuable than ever. Whether you're a seasoned professional or just starting your career, mastering this skill, either via practice or by pursuing Touch Typing Courses, is crucial for staying competitive in the workplace.
Touch Typing is a fundamental skill that all professionals should aim to master. From administrative roles to creative writing positions, the proficiency to type efficiently enhances employability. This skill is not only desirable but often a prerequisite in many job applications. So, professionals across various industries, from data entry clerks to content creators, should strive to improve their touch typing capabilities.
This 1-day Touch Typing Course offered by The Knowledge Academy empowers delegates to boost their Words Per Minute (WPM) rate, a key measure of typing proficiency. This course equips delegates with effective methods to memorise the keyboard layout, improving their typing accuracy and speed. By offering a practical and hands-on learning experience, we ensure that our delegates can immediately apply their newfound skills, thereby enhancing their professional prospects in writing and administrative roles.
Course Objectives:
Upon completion of this Touch Typing Course, delegates will experience increased typing proficiency, leading to enhanced efficiency in their work and communication. They will also gain the confidence to tackle tasks that require typing with greater speed and accuracy.
Module 1: Application of Principles and Rules
Module 2: Numbers
Module 3: Alphabet and Word Beginnings/Endings
Module 4: Days of the Week, Month of the Year
Module 5: Brief Form Abbreviations and Blends
Module 6: Gerund, Plural Forms, and Punctuation
Module 7: Special Outlines, Distinguishing Outlines, and Groupings
Module 8: Transcription Practice
(344 remaining)
The Shorthand Training Course is designed for anyone who wants to learn how to take shorthand, the process of writing down spoken words using a system of abbreviated symbols. This Shorthand Training Course can be beneficial for a wide range of professionals, including:
There are no formal prerequisites for attending this Shorthand Training Course. However, a basic understanding of grammar and punctuation would be beneficial for delegates.
Shorthand Training Course Overview
In today's fast-paced business environment, efficient communication is vital. Shorthand Training introduces you to the efficiency that comes with rapid writing in a professional setting. The speed and precision offered by Shorthand is beneficial for numerous professions. This training instills a unique ability to distill the essence of verbal communication into concise notes.
Proficiency in the Shorthand Training Course is essential for professionals aiming to excel in the PA and Secretarial domain. From transcribing important meetings to managing confidential records, Shorthand provides a competitive edge. PA and Secretarial Courses like this cater to those who seek to become indispensable assets in their organisations, ensuring job security and the ability to perform under pressure.
This intensive 1-day Shorthand Training Course equips delegates with the essential skills required in the modern workplace. Delegates will learn the art of capturing information swiftly, boosting their productivity. This training covers vital techniques and shortcuts, saving time in notetaking and improving communication accuracy. Join our PA and Secretarial Training to transform into a highly efficient professional in a short span.
Course Objectives
Upon completion of a Shorthand Training Course, delegates will possess the adept ability to transcribe spoken words swiftly and accurately, enhancing their note-taking efficiency. This newfound proficiency will empower them in professional settings, ensuring they never miss crucial information during meetings, interviews, or presentations.
Shorthand Training Course Overview
In today's fast-paced business environment, efficient communication is vital. Shorthand Training introduces you to the efficiency that comes with rapid writing in a professional setting. The speed and precision offered by Shorthand is beneficial for numerous professions. This training instills a unique ability to distill the essence of verbal communication into concise notes.
Proficiency in the Shorthand Training Course is essential for professionals aiming to excel in the PA and Secretarial domain. From transcribing important meetings to managing confidential records, Shorthand provides a competitive edge. PA and Secretarial Courses like this cater to those who seek to become indispensable assets in their organisations, ensuring job security and the ability to perform under pressure.
This intensive 1-day Shorthand Training Course equips delegates with the essential skills required in the modern workplace. Delegates will learn the art of capturing information swiftly, boosting their productivity. This training covers vital techniques and shortcuts, saving time in notetaking and improving communication accuracy. Join our PA and Secretarial Training to transform into a highly efficient professional in a short span.
Course Objectives
Upon completion of a Shorthand Training Course, delegates will possess the adept ability to transcribe spoken words swiftly and accurately, enhancing their note-taking efficiency. This newfound proficiency will empower them in professional settings, ensuring they never miss crucial information during meetings, interviews, or presentations.
In today's fast-paced business environment, efficient communication is vital. Shorthand Training introduces you to the efficiency that comes with rapid writing in a professional setting. The speed and precision offered by Shorthand is beneficial for numerous professions. This training instills a unique ability to distill the essence of verbal communication into concise notes.
Proficiency in the Shorthand Training Course is essential for professionals aiming to excel in the PA and Secretarial domain. From transcribing important meetings to managing confidential records, Shorthand provides a competitive edge. PA and Secretarial Courses like this cater to those who seek to become indispensable assets in their organisations, ensuring job security and the ability to perform under pressure.
This intensive 1-day Shorthand Training Course equips delegates with the essential skills required in the modern workplace. Delegates will learn the art of capturing information swiftly, boosting their productivity. This training covers vital techniques and shortcuts, saving time in notetaking and improving communication accuracy. Join our PA and Secretarial Training to transform into a highly efficient professional in a short span.
Course Objectives:
Upon completion of a Shorthand Training Course, delegates will possess the adept ability to transcribe spoken words swiftly and accurately, enhancing their note-taking efficiency. This newfound proficiency will empower them in professional settings, ensuring they never miss crucial information during meetings, interviews, or presentations.
Module 1: Dealing with and Recognising Different Types of Callers
Module 2: Understanding the Role of a Receptionist
Module 3: Importance of First Impressions
Module 4: Projecting a Professional Image
Module 5: Successful Questioning Techniques
Module 6: Maintaining a Positive Attitude
Module 7: Building Rapport Techniques
Module 8: Effective Listening Skills
Module 9: Dealing with Cold Callers
Module 10: Tone, Pitch, and Pace
Module 11: Dealing with Difficult Callers, Remaining Calm, and Professional
(344 remaining)
The Reception Skills Course is designed for anyone who wants to improve their skills as a Receptionist in organisations of various industries. This Reception Skills Training Course can be beneficial for a wide range of professionals, including:
There are no formal prerequisites for the Reception Skills Course. However, a basic understanding of office procedures or customer service would be beneficial for delegates.
Reception Skills are significant for any organisation's first impression, acting as the initial touchpoint between a business and its clients, stakeholders, or visitors. The role of a Receptionist encapsulates the essence of hospitality, communication proficiency, and the ability to manage multifaceted situations with grace. Proficiency in Reception Skills is crucial for professionals in PA and Secretarial roles. As the initial point of contact, they must create a lasting impression. Their ability to greet visitors, handle phone calls, and manage various administrative tasks is vital to organisational success. Therefore, mastery in Reception Skills is imperative for those pursuing excellence in this domain, ensuring they stand out in their careers.
This intensive 1-day Reception Skills Training Course is designed to provide delegates with practical knowledge and hands-on experience. They will learn how to manage front desk operations efficiently, handle phone etiquette, and address various scenarios they may encounter. This training empowers individuals to become confident and effective Receptionists,.
Course Objectives:
Upon completing a Reception Skills Training Course, delegates will be equipped with the expertise to manage front-desk interactions confidently, ensuring a positive and lasting first impression for visitors. This enhanced skill set will enable them to handle diverse situations with professionalism, elevating the overall image and efficiency of their organisation.
Module 1: Introduction
Module 2: Productivity Tools
Module 3: Business Etiquette
Module 4: Management of Time in a Smart Way
Module 5: Business Writing and Note-Taking System
Module 6: Using Business and Excel Spreadsheet
Module 7: Dealing with Difficult People
Module 8: Minute Taker’s Workshop
(344 remaining)
This Administrative Assistant Masterclass Course is designed for anyone who wants to learn about the skills involved in becoming an excellent Administrative Assistant. This Administrative Assistant Masterclass can be beneficial for a wider range of professionals, including:
There are no formal prerequisites for the Administrative Assistant Masterclass Course.
The role of an Administrative Assistant is pivotal in ensuring the smooth operations of any business or organisation. These professionals are the backbone of office management, juggling tasks that range from scheduling and correspondence to database management and event coordination. Training for Administrative Assistants is about understanding organisational dynamics and enhancing interpersonal communication.
This Administrative Assistant Masterclass is a pivotal training opportunity designed to elevate your skills to excel in the role of an Administrative Assistant. This masterclass delves deep into these evolving competencies, covering everything from advanced technological proficiency to nuanced interpersonal dynamics.
This 1-day training is designed to empower delegates with the knowledge, tools, and strategies necessary to excel in their administrative roles. From mastering time management to honing communication skills and utilising the latest office technologies, our course provides practical, hands-on training that ensures you're well-prepared for the dynamic demands of the workplace.
Course Objectives:
Upon completing the Administrative Assistant Masterclass, delegates will be armed with a comprehensive understanding of modern administrative best practices and cutting-edge tools. This enriched knowledge will empower them to excel in their roles, driving efficiency and innovation in their respective organisations.
Module 1: Introduction to Data Entry
Module 2: MS-Word
Module 3: MS-Excel
Module 4: Windows and Data Entry Project Examples
Module 5: Data Entry Project Examples
Module 6: Upwork and Freelancing
(344 remaining)
This Data Entry Masterclass is designed for anyone who wants to improve their Data Entry skills. The following professionals can benefit from attending this course:
There are no formal prerequisites for the Data Entry Masterclass. However, some basic understanding of computers and typing will be beneficial for the delegates in making the most out of this Data Entry Course.
Data Entry can be described as the process of entering data/information into the computer system by using devices like a keyboard, scanner, disk, and voice. In other words, Data Entry is the work of entering a specific type of data into a computer or any other electronic device using specific software. This work is executed by experienced Data Entry Operators who have complete knowledge regarding Data Entry.
Understanding the nuances of Data Entry is vital, not just for Data Entry Operators but for a wide range of professionals across industries. From administrative personnel and clerks to freelancers and entrepreneurs, anyone dealing with data in the digital age can benefit from mastering Data Entry. Proficiency in this skill can streamline workflow, enhance data accuracy, and unlock opportunities for the delegates.
The Knowledge Academy's 1-day Data Entry Course is your gateway to becoming a proficient Data Entry Professional. This training will be delivered by experienced, successful, and top-rated Data Entry Professionals, providing you with real-world insights and practical knowledge. Delegates can expect to gain a clear understanding of the various Data Entry job types available on freelance marketplaces, along with the basics required for Data Entry tasks.
Course Objectives:
Upon completion of this Data Entry Course, delegates can benefit by gaining valuable skills that are highly sought after in various industries, enhancing their employability and career prospects. Additionally, they will have the knowledge and confidence to explore freelance opportunities, increasing their income potential and flexibility in the digital job market.
Module 1: Become an Office Manager
Module 2: Communication Skills at the Workplace
Module 3: Organisational Skills
Module 4: Delegation Skills
(344 remaining)
This Office Manager Masterclass Course is designed for anyone who wants to learn how to become an Office Manager. The following professionals can benefit from attending this course:
There are no formal prerequisites for the Office Manager Masterclass.
The Office Manager Masterclass Course introduces a comprehensive approach to modern office management. Office Managers, Personal Assistants (PAs), and Secretaries, along with professionals in various administrative roles, must aim to master this course. As the central hub of organisational operations, effective office management is pivotal to the success of any business.
Proficiency in Office Management is essential as it empowers PAs, Secretaries, and Office Managers to streamline operations, enhance productivity, and ensure seamless communication. This mastery is necessary for those seeking career growth and wishing to excel in their administrative roles. As businesses rely on efficient coordination, individuals pursuing PA and Secretarial Courses will find this Masterclass immensely beneficial.
This intensive 1-day training equips delegates with the latest tools and strategies needed to excel in their roles. This course covers essential topics, from time management and communication skills to effective delegation and crisis management. Delegates will gain practical insights, enhancing their problem-solving abilities and leadership skills. This training ensures that delegates can immediately apply their knowledge, making them invaluable assets to their organisations.
Course Objectives:
Upon completing the Office Manager Masterclass, delegates will have a deepened grasp of contemporary office management techniques and the nuances of leading diverse teams. It will position them to optimise office operations, foster a positive work environment, and drive organisational success through informed decision-making and strategic oversight.
Module 1: Introduction
Module 2: Front Desk and Other Skills
Module 3: Office Automation Skills
Module 4: Basic Administration Skills
(344 remaining)
The Office Skills Masterclass Course is designed for anyone who wants to learn the essential skills needed to succeed in the workplace. The following professionals can benefit from attending this course:
There are no formal prerequisites for the Office Skills Masterclass.
The Office Skills Masterclass caters to the dynamic demands of contemporary workplaces, equipping delegates with indispensable knowledge in areas such as time management, communication, and technology proficiency. As businesses increasingly rely on efficient administrative practices, this course, tailored specifically for PA and Secretarial professionals, stands as a beacon of expertise, offering comprehensive insights and hands-on training.
Proficiency in Office Skills is non-negotiable for PA and Secretarial professionals, who serve as the backbone of any organisation. Mastering the intricacies of office management not only enhances productivity but also elevates the overall efficiency of the workplace. These skills are essential for individuals striving for excellence in administrative roles, ensuring they remain competitive and indispensable in the modern workforce.
This intensive 1-day Office Skills Masterclass spans a single day, packed with immersive learning experiences designed to transform delegates into proficient Office Managers. Through interactive workshops and expert-led sessions, delegates will gain a deep understanding of office protocols, communication strategies, and technology utilisation. The training will empower delegates to navigate complex challenges with ease, enabling them to excel in their roles and contribute significantly to the organisations they serve.
Course Objectives:
Upon completing the Office Skills Masterclass, delegates will be versed in a range of essential and advanced office competencies, from technology utilisation to effective communication practices. It will help them navigate and excel in modern office environments, elevating their productivity and contributing more significantly to their organisation's success.
Module 1: Introduction
Module 2: Roles and Responsibilities
Module 3: Effective Written Business Communication
Module 4: Effective Filing Systems
Module 5: Event Planning and Management
(344 remaining)
The Secretarial Masterclass Course is designed for anyone who wants to learn the skills and knowledge needed to be a successful Secretary. The following professionals can benefit from attending this course:
There are no formal prerequisites for the Secretarial Masterclass.
The Secretarial Masterclass offers a comprehensive exploration of essential skills and knowledge for professionals in the administrative field. Mastering the art of being a proficient Personal Assistant (PA) or secretary is of paramount importance. This course provides a roadmap for success in this dynamic role, emphasising its enduring relevance in facilitating smooth operations within organisations.
Proficiency in PA and Secretarial Training Courses is indispensable for professionals aiming to excel in administrative roles. This includes Personal Assistants, Secretaries, and anyone responsible for managing daily tasks, schedules, and communications within a corporate setting. A strong grasp of this subject ensures the practical support and organisation of executives, enhancing productivity and overall business performance.
This intensive 1-day training is tailored to empower delegates with practical skills and knowledge. Delegates will learn to streamline administrative processes, manage time efficiently, and excel in communication. The course equips them with the ability to handle challenging situations, prioritise tasks, and improve organisational proficiency, all of which are essential in the daily work of PAs and secretaries.
Course Objectives:
Upon completing the Secretarial Masterclass, delegates will have honed their expertise in both traditional and modern secretarial practices, blending administrative proficiency with strategic insight.
Module 1: Introduction
Module 2: Teeline Alphabets
Module 3: Teeline Letters
Module 4: Teeline Words
Module 5: Teeline Grammar
Module 6: Teeline Timing
(344 remaining)
Teeline Shorthand is a system of speed writing that allows people to record spoken language quickly and efficiently. This Teeline Shorthand Masterclass is designed for anyone who wants to improve their note-taking skills, transcribe audio or video recordings, or learn a new skill. This Teeline Shorthand Masterclass can be beneficial for a wide range of professionals, including:
There are no formal prerequisites for the Teeline Shorthand Masterclass. However, a basic understanding of the English language will be beneficial for the delegates.
The Teeline Shorthand Masterclass offers an indispensable tool for professionals in the field of PA and Secretarial roles. As the pace of business communication accelerates, the ability to take rapid, concise notes is pivotal. Teeline Shorthand, a renowned shorthand system, is still incredibly relevant in our digital age, enabling professionals to jot down information efficiently.
Proficiency in Teeline Shorthand is crucial for PA and Secretarial professionals, especially in the working environment. Those who should aim at mastering this skill include Executive Assistants, Personal Assistants, and Secretaries who need to transcribe meetings, phone calls, and other critical information with precision.
This intensive 1-day training equips delegates with the practical skills and knowledge needed to excel in their roles. Our expert instructors guide delegates through immersive practical sessions, teaching the nuances of Teeline Shorthand. This training empowers them to handle real-world scenarios in PA and Secretarial settings, making them indispensable assets to their employers.
Course Objectives:
Upon completing the Teeline Shorthand Masterclass, delegates will master the intricacies of this streamlined writing system, enhancing their transcription speed and accuracy. This training will make them indispensable assets in fast-paced professional settings where precise notetaking is paramount.
Module 1: Introduction to Company Secretary’s Role and Responsibilities
Module 2: Company Formation and Administration
Module 3: Corporate Compliance and Regulatory Requirements
Module 4: Board Support and Shareholder Relations
Module 5: Corporate Restructuring and Mergers and Acquisitions
Module 6: Corporate Secretarial Documentation
Module 7: Corporate Governance and Risk Management
Module 8: Professional Development and Ethics for Company Secretaries
(344 remaining)
In this Company Secretary Training Course, professionals will explore topics such as the preparation of minutes, handling statutory books, and liaising with board members. This course can be beneficial to a wide range of professionals, including:
There are no formal prerequisites required for the Company Secretary Training Course.
This Company Secretary Course is an essential course designed to equip individuals with the knowledge and skills required for this pivotal role within organisations. Company Secretaries play a crucial part in ensuring compliance, governance, and transparency. Considering the intricate regulatory landscape, this training holds significant importance.
This course is vital for professionals looking to excel in corporate governance and compliance management. Professionals such as Legal Advisors, Compliance Officers, and aspiring Company Secretaries should aim to master this subject. Knowing the ins and outs of this course empowers professionals to make sound decisions, solve complex corporate challenges, and contribute significantly to an organisation’s success.
This intensive 1-day Company Secretary Course empowers delegates with essential knowledge and practical insights into corporate law, regulatory compliance, and company secretarial duties. Delegates will gain a deeper understanding of their roles and responsibilities in fostering good corporate governance. The course combines theoretical learning with practical applications, ensuring that delegates are well-prepared to handle real-world scenarios.
Course Objectives:
After completing this course, delegates will be well-equipped to navigate the intricacies of corporate governance, legal compliance, and ethical decision-making. They will possess the knowledge and skills necessary to excel in their roles and contribute significantly to the growth and success of the organisations they serve.
Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344203999 or Enquire.
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We are accredited by PeopleCert on behalf of AXELOS
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water