Microsoft Outlook Masterclass - Albania

Who should attend this Microsoft Outlook Masterclass?

The Microsoft Outlook Masterclass is designed to provide participants with expert-level proficiency in using Microsoft Outlook, a powerful email and personal information management software application. This course can be useful for the following professionals:

• Administrative Assistants
• Project Managers
• Academic Staff
• Executives
• Sales and Customer Service Representatives
• Marketing Professionals
• Human Resource Personnel

Prerequisites of the Microsoft Outlook Masterclass

There are no formal prerequisites for the Microsoft Outlook Masterclass. However, a basic understanding of email concepts, calendar, and task management would be beneficial for the delegates.

Microsoft Outlook Masterclass Overview

Microsoft Outlook, an email client widely used for communication, goes beyond email management by encompassing calendars, tasks, contacts, notes, and appointments. In a professional context, Outlook is not just an email platform; it's a tool for effectively organising personal data. Mastering Outlook is highly relevant for individuals seeking to streamline communication and enhance productivity.

Proficiency in Microsoft Outlook is essential for professionals across diverse industries, especially business owners, employees, and anyone who relies on email communication and organisation. Individuals in roles related to customer relationship management, task management, and appointments should aim to master this subject. Knowledge of Outlook enhances productivity and efficiency, increasing the value of professionals.

The Knowledge Academy's 1-day Microsoft Outlook Masterclass equips delegates with specific tips and tricks to use Outlook more effectively. During the course, delegates will gain practical insights into managing calendars, handling file attachments, utilising the reading pane, and sending messages with flags. Under the guidance of our highly skilled and experienced trainer, delegates will become proficient in using Outlook for enhanced communication and organisation.

Course Objectives:

•             To provide delegates with a comprehensive understanding of Microsoft Outlook and its functions

•             To teach delegates how to efficiently manage calendars and appointments

•             To enable delegates to handle file attachments and categorise emails effectively

•             To instruct delegates on accessing and utilising the reading pane for improved email management

•             To empower learners with the skills to send messages with flags and customise their Outlook experience

•             To ensure delegates can confidently use Outlook to streamline communication and personal data management

Upon completion of this course, delegates will have the knowledge and skills to use Microsoft Outlook more effectively, enhancing their communication and personal data management capabilities. They will benefit from improved email organisation, task management, and appointment scheduling, ultimately contributing to increased productivity and value in their professional roles.

What’s included in this Microsoft Outlook Masterclass?

• World-Class Training Sessions from Experienced Instructors
• Microsoft Outlook Certificate
• Digital Delegate Pack