PeopleCert, on behalf of Axelos
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
Courses
+44 1344 203 999 Available 24/7
Excellent
4.6 Stars
close
Press esc to close
close
Fill out your contact details below and our training experts will be in touch.
If you wish to make any changes to your course, please
log a ticket and choose the category ‘booking change’
close
Thank you for your enquiry!
One of our training experts will be in touch shortly to go over your training requirements.
close
Press esc to close
Back to Course Information
Back to course information
Thank you for your enquiry!
One of our training experts will be in touch shortly to go overy your training requirements.
Thank you for your enquiry!
One of our training experts will be in touch shortly to go over your training requirements.
Courses ITIL® Certification Training ITIL® 4 Practitioner: Service Configuration Management TrainingOur ITIL® PeopleCert
course is accredited by Axelos
Our ITIL® PeopleCert
course is accredited by Axelos
Module 1: Key Concepts of the Practice
Module 2: Processes of the Practice
Module 3: Roles and Competences of the Practice
Module 4: How Information and Technology Support and Enable the Practice?
Module 5: Role of Partners and Suppliers in the Practice
Module 6: How the ITIL Capability Model Can Be Used to Develop the Practice
Module 7: Recommendations for the Practice Success
This ITIL Certification Course is designed for everyone seeking to advance their knowledge and skills in ITIL® 4 Practitioner: Service Configuration Management. This Course is more beneficial for:
There are no formal prerequisites for attending this ITIL® 4 Practitioner: Service Configuration Management Training Course, but having a foundational knowledge of IT service management concepts, especially those related to ITIL®, is beneficial.
Service Configuration Management is the systematic process of managing and organising Configuration Items (CIs) within an IT environment. Its importance lies in ensuring the stability and reliability of IT services by maintaining accurate and up-to-date information about configuration items and their relationships. The ITIL® 4 Practitioner Service Configuration Management training offers organisations’ a structured approach to enhance service quality, reduce downtime, and improve overall efficiency through effective configuration management practices. For individuals, this training offers the expertise to excel in configuration management roles, leading to increased professional competence and career advancement.
The Knowledge Academy’s 1-day ITIL® 4 Practitioner: Service Configuration Management Training course provides delegates with a thorough understanding of IT service management. Delegates will learn to navigate key concepts such as Configuration Items (CI), service configuration models, and the CI lifecycle model. This course will be led by our highly skilled and knowledgeable trainer, who has years of experience in teaching and will help delegates get a complete understanding of Service Configuration Management.
Course Objectives
At the end of this training, delegates will be able to navigate the intricacies of Service Configuration Management. They will also be able to execute essential processes like configuration verification and audits with precision.
The following information gives you an insight into the current structure of the ITIL® 4 Practitioner exam.
Why choose us
Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.
Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.
This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.
All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience
Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!
This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.
Our courses can be adapted to meet your individual project or business requirements regardless of scope.
Cut unnecessary costs and focus your entire budget on what really matters, the training.
This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.
Keep track of your employees’ progression and performance in your own workspace.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
History of ITIL®Who is ITIL® for?ITIL® ExamsHow to book an ITIL® courseITIL® MethodologyITIL® ModelsITIL® CoursesExam results and what if I fail my ITIL® exams?What organisations use ITIL®?How to add ITIL® to your LinkedInITIL® JobsWhat Manuals are available for ITIL®?ITIL® BooksHow to add ITIL® to your CVBenefits of ITIL® for IndividualsBenefits of ITIL® for BusinessesITIL® Case StudiesITIL® Careers Back to course information
We may not have any package deals available including this course. If you enquire or give us a call on +44 1344 203 999 and speak to our training experts, we should be able to help you with your requirements.
If you miss out, enquire to get yourself on the waiting list for the next day!
